Are you a friendly, service-oriented individual with a passion for delivering exceptional customer experiences? Join our client, a prominent in-store retail establishment across the United States, as an In-Store Customer Service Representative. In this role, you will become the face of our client's brand, providing top-notch service and support to customers who visit our stores. If you thrive in a customer-centric environment and are dedicated to ensuring customer satisfaction, we want you on our team!
Key Responsibilities:
- Create a welcoming and positive environment for in-store customers.
- Listen attentively to customer needs and provide helpful information about products and services.
- Greet customers warmly and address their questions and concerns.
- Strive to meet and exceed customer service goals on a daily basis.
- Go the extra mile to enhance the shopping experience for every customer.
- Maintain clean and well-organized store areas.
- Collaborate with fellow team members for ongoing training and skill development.
- Stay knowledgeable about our product offerings and assist customers in making informed choices.
- Handle merchandise returns efficiently and professionally.
- Work alongside colleagues to ensure seamless customer service.
- Build trust-based relationships with customers.
- Adhere to store inventory management procedures.
- Suggest and implement ways to improve the overall customer service experience.
Required Skills:
- Previous experience in customer service or a similar role is advantageous but not mandatory.
- A strong understanding of customer service principles and best practices.
- Effective communication skills.
- Friendly and approachable demeanor.
- Basic problem-solving abilities.
- Willingness to learn about store products and services.
- Ability to work effectively as part of a team.
- A customer-focused mindset and a commitment to delivering exceptional service.
- Capability to perform well in a fast-paced retail environment.
- Proactive in addressing customer needs and concerns promptly.
Acquevo is an equal opportunity employer. We welcome applicants without regard to race, color, religion, sex, gender identity, national origin, disability, or veteran status. Please note that this job posting is an advertisement for our clients and not an offer of direct employment by Acquevo.
#IND30
Job Type: Full-time
Pay: $700.00 - $800.00 per week
Benefits:
- Flexible schedule
- On-the-job training
Experience level:
Shift:
Weekly day range:
- Every weekend
- Monday to Friday
Work setting:
Application Question(s):
- Please reply yes that you understand this role is being offered for our client and it is a direct to hire role, and not an offer for employment with Acquevo.
Ability to Relocate:
- Mesa, AZ: Relocate before starting work (Required)
Work Location: In person