Summary:
Country Club of Detroit is looking for a Part-Time Receptionist for our Fitness front desk to perform a variety of administrative and clerical, concession tasks at the highest quality standard. As a receptionist, you will be the first point of contact for our Fitness Center. To be successful, you should have a pleasant personality and be able to deal with emergencies in a timely and effective manner, while streamlining Fitness Center operations.
About Our Organization:
Country Club of Detroit is a fixture in the hospitality, sports, agronomy, and leadership spaces. Our positions are more than jobs. Through opportunities for learning, growth, and connectivity, CCD is dedicated to launching and advancing careers. We are known as an employer of choice in a busy club market. That’s because we’re committed to our professional team.
- We build and nurture professionals – no matter the role, all CCD employees are trained and supported to perform at the highest professional level, gaining valuable experience that will benefit future positions in any industry
- Our talented team is driven by mission – Across all departments, CCD professionals care deeply for their work and our organization. The club industry is person-centric with a focus on meaningful connections, and that extends to our staff
- Thought leaders are welcome here – throughout our years of creativity and progressive thought, CCD has remained stable and relevant due to our commitment to adapt to changing times while never sacrificing excellence.
Essential Job Duties:
- Greet & welcome guest as they arrive at the Fitness Center in a friendly and professional manner
- Schedule and bill member’s appointments for fitness classes, massage therapy and personal training sessions.
- Answer and forward incoming phone calls
- Prepare fitness shakes, coffee and other refreshments to members
- Provide light administrative support across the organization
- Ensure reception area is tidy and presentable
- Provide basic and accurate information in-person and via phone/email
- Ensure house rules are being followed such as reporting under age minors in restricted areas
- Clean and organize all areas of the Fitness Center
Minimum Skills & Qualifications:
- Proven work experience as receptionist, front office representative or similar role, preferred
- Professional appearance
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Positive customer service attributes
- Demonstrate strong communication and interpersonal skills
- Must be at least 18 years of age
- High School Diploma or GED
- Hardworking, detail oriented, team player
- Valid certification in AED/CPR, recommended
- Ability to work all year round
Working Conditions:
- Gym Facility = Indoor
- Potential exposure to loud noise
- Essential physical requirements include standing, sitting, bending, twisting
- Stationary position:
- Standing = 70% of time
- Sitting = 20% of time
- Bending/Twisting/Kneeling = 10% of time
- Ability to lift 40 pounds
- Some weekend work available
- Flexible work schedule, preferred
Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Country Club of Detroit retains the right to change or assign other duties to this position.