Description:
Position Summary: Answer phone, take customer orders, provide accurate and timely information and make appropriate menu recommendations. Deliver the correct product to each carry-out guest; process payments for all carry-out orders:
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Greet guests via phone.
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Take clear, concise food and beverage orders.
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Assist customers by recommending and suggesting menu items.
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Sell items from the menu and suggest extra items for purchase. Quote prices and describe features of items. Answer general questions.
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Computerize bill, itemized lists and tickets showing amount due.
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Accept cash or cash equivalents for payment and provide correct change and receipts.
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Assist in inventory, rotation, stocking of shelf items and other merchandise. Applicable to area of responsibility. Includes, soda, paper goods and condiments.
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Assist in restaurant marketing by distributing carry out and catering menus or other promotional materials to restaurant guests.
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Follow SOP regarding customer service and phone procedures. Specifically follow phone scripts regarding sales techniques and routine customer calls.
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Use POS System, calculator and phone.
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Follow safety rules and keep work area in a clean and orderly condition.
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Perform other related duties as assigned.
Home Run Inn is a family owned & operated establishment with 11 locations in the manufacturing, distribution, restaurant, and real estate industries. At Home Run Inn, our purpose is to build meaningful relationships by earning a smile from our guests, trust among our teammates, and love from the communities we serve. We hire team members that bring these values to life & help us carry out the traditions that make us successful.
Requirements:
- Food Handler certification
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Safety shoes
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Constantly be able to lift, reach, bend and stoop.
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Be able to work in a standing position for long periods of time (up to 5 hours).
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Frequently be able to safely lift bags, cases, and stack weight up to 50 pounds with assistance.
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Must be at least 16 years of age or older
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Must be available to work weekends and evening shifts. (4pm-11pm)
What We Offer:
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A Safe, Fun, and Vibrant Work Environment: We prioritize food quality and safety while fostering a safe, inclusive, and vibrant work environment, enhanced by a rewarding recognition program, company-wide events, and team celebrations.
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Career Growth and Learning Opportunities: Continuous learning and advancement.
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Flexible Hours and Schedules: Tailored to fit mutual needs.
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Free On-Demand Healthcare Coverage: Available to all teammates and their household members.
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Paid Sick and Personal Time: Available to all teammates.
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Employee Discounts: 50% off pizza, 25% off other menu items, and discounted Frozen Pizza.
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Value Menu During Shift: Restaurant teammates only.
- Profit Sharing Program
- 401K Retirement Savings Plan
- Paid Time Off, Paid Holidays, and Paid Floating Holiday
- Blue Cross Blue Shield Medical, Dental, and Vision Insurance
- Employer-Paid Life, AD&D, and Short-Term Disability Insurance
- Voluntary Life, AD&D, and Long-Term Disability Insurance
- Dental and Vision Reimbursement Program
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Major Holidays Off
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Welcome Gift: $75 voucher.
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Employee Referral Bonus Program
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Employee Assistance Program
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Discounts on Safety Shoes, Travel, Entertainment, and More!