Position Title: Central Office Installation Technician - Northeast
Entity: Glow Networks, Inc.
Classification: Non-Exempt
Location: Northeast corridor, USA. Area from Washington DC to New York
Pay: $28 - $34 p/h, W2, no benefits
Reports To: Project Manager
Working Hours: Night shift, must work maintenance windows
Desired Start Date: 7/1/2024
Summary/Objective: Central Office Installation Technician 4 will perform installation and repair activities on Ribbon Communications G5 VoIP Gateway. Must be familiar with digital access cross connect systems and work on circuit wiring in Telephone Central Offices. All work will be documented, and technicians will strictly adhere to safety standards. (Verizon network experience is desired.) This role is well suited for a Central Office installation Technician, with 5+ years of experience.
Hiring Manager Special Interest:
1. Verizon Experience is preferred, must be able to obtain a Verizon badge.
2. Active Verizon badge is a bonus.
3. Experience with installing Ribbon G5 VoIP Switch is a bonus.
4. Must be able to complete Engineering Specs/ Prepare MOPS
5. Up to 100% travel Job, all travel in the Northeast corridor, NYC to Washington DC
6. Travel expense will be covered when away from Home market.
7. Availability: Immediate
Essential Functions:
- Install and commission Ribbon G5 Gateway in telephone Central Office
- Build rack, connect to DC power and station ground
- Install fiber and cabling to Verizon specifications
- Perform physical installation including site survey, "rack and stack", cabling, fiber, power and ground.
- Commission newly installed equipment, verify power-up, and support on-site integration, as needed by customer.
- Run new cabling as needed; use existing cable plant when appropriate.
- Install RJ45/RJ48 cables, connectors, optical fibers, perform port testing, labeling and dress all wiring.
- Install PDUs to equipment rack; run power to rack; work with AC and DC power as needed.
- Document work performed per customer standard requirements.
Other Functions:
- Complete all required tests needed to gain access to customer Central Office
- Read and understand Scope of Work (SOW) and Memorandum of Procedure (MOP)
- Complete all technical reading and study requirements to earn CO access.
- Must be familiar with and be able to comply with standard Central Office protocols.
Work Environment/Physical Demands:
- Work will be performed in a Verizon Telephone Central Office (CO) with cold air conditioning and a moderate background noise environment.
- Work will be performed at night during maintenance windows
- Must have own standard tools, per tool list; company will provide specialized tools.
- Extensive use of hand tools, wire cutters, pliers, screwdrivers and specialized wiring tools; electronic tablet to track work tasks; some power tools may also be used.
- Adhere to all safety standards around low voltage and high voltage electric power.
- May require 100% travel, road trips, flights, long and short hotel stays.
- Extensive driving may be required.
Required Education/Experience and Competencies:
- High School Diploma or GED is required.
- A valid driver's license and good driving record are required.
- Must have experience with NORTEL DMS, Lucent 5ESS, or similar switches
- Experience with installing Ribbon G5 Gateway is highly desired
- Expert installation skills with low-voltage electric and light gauge wiring used for signaling.
- Proficient with hand tools such as pliers, wire cutters, wire strippers, screwdrivers, etc.
- Familiar with C/O entry, safety and work procedures, switch layout, power, ground, and ancillary equipment operation, troubleshooting and problem resolution.
- Familiar with power tools such as battery-operated drills and electric soldering irons
- High physical flexibility including bending, stooping, laying down, and climbing ladders to reach cross connects.
- Familiar with provisioning orders, wiring and troubleshooting process and procedures.
- Higher level English language comm skills; must be able to communicate clearly and concisely with other team members who may have limited English language proficiency.
- Maintain a positive attitude and work as a contributing team player.
- Able to work nighttime maintenance windows, as required.
EEO Statement: Glow Networks provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability or genetic information and other characteristics that are protected by applicable law.
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. This description reflects management’s assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned. Duties, responsibilities and activities may change at any time with or without notice.
Job Type: Contract
Pay: $28.00 - $34.00 per hour
Expected hours: 40 – 60 per week
Schedule:
- 8 hour shift
- Night shift
- Overnight shift
Work setting:
Experience:
- Telephony: 5 years (Required)
- telephone central office: 5 years (Required)
Ability to Commute:
Willingness to travel:
Work Location: In person