Hyatt Regency Suites Atlanta Northwest is seeking an experienced Outlet Manager for their beautiful hotel. Compensation is competitive and based on experience. Must have open availability, including holidays and weekends. Company benefits include health, vision, dental, PTO, 401k, employee discounts, and much more. The purpose of the Outlet Manager is to assure the overall success of the restaurant (and accompanying venues in or near the restaurant) by meeting or exceeding the guest expectation for service.
Essential Job Functions
- Must be able to work in a fast paced and customer service-oriented environment; to perform duties under pressure and meet deadlines in a timely manner; to work as a part of a team as well as complete assignments independently; to take instructions from General Manager; to exercise problem solving skills and to interact with co‐workers, General Manager, guests and the public in a professional and pleasant manner.
- Maintains communication with Chef. Understands menu prior to opening and is aware of changes during service. Understands timing of various items.
- Be knowledgeable of all menu items, garnish, contents and preparation methods. Be prepared to answer any guest questions about the menu in a direct, concise way.
- Be knowledgeable of the wine list, cocktails and bar including wine selections.
- Check food before serving it to the guest to ascertain that appearance, temperature and portions are correct.
- Controls operation of his/her restaurant. Ensures proper execution of service between team members. Observe diners to respond to any additional requests. Manage the restaurant in an efficient timely manner. Responsible for printing new menus when needed.
- Must complete opening/closing duties. Close server’s paperwork at the end of the shift. Responsible
for his/her bank. All completed paperwork given to Night Audit. Responsible for ensuring that checks are closed to correct account.
- Accountable for the beverage cost of the restaurant.
- Awareness of hotel functions and special events. Manager on Duty Responsibilities as necessary.
- Knowledgeable on computer terminal, POS System, verifying payroll. Responsible for forecasting and scheduling.
Experience/Education
College degree preferred; high School Diploma and/or 2-3 years’ experience or equivalent combination of education and experience required. Must be able to speak, read, and understand English.
Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.
Required
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Prior hotel F&B/Outlet experience required.
Preferred
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Functional Expert: Considered a thought leader on a subject
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Enthusiastic: Shows intense and eager enjoyment and interest
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Innovative: Consistently introduces new ideas and demonstrates original thinking
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Dedicated: Devoted to a task or purpose with loyalty or integrity
Preferred
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Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
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Self-Starter: Inspired to perform without outside help
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Goal Completion: Inspired to perform well by the completion of tasks
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Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization