Restaurant Assistant Manager's primary responsibility is to assist and provide our guests with an exceptional and memorable dining experience that exceeds their expectations. This is achieved through a management team-work and influence in the daily putting into practice our mission statement, in successful shift management, and through the ongoing development of our teams.
Equally important and connected is the relationship with the General Manager (GM), Assistant General Manager (AGM), Assistant Managers, and Head Chef in overseeing the planning, organizing, training, and development of each team member, as well as the shared achievement of stated objectives in finance, safety, quality and the cultural environment of the restaurant.
This position will have relationships with Kitchen Leaders, Restaurant Managers, Catering Coordinator, and Corporate Office Team members.
CORE RESPONSIBILITIES
- Happy To Serve! Leads through service. Supports and empowers the team. Demonstrates at all times integrity, values, and a sense of commitment in the work environment consistent with the Company's Mission, Vision and Values.
- Maintains and ensures on each shift, that there is a team and guest focus while performing responsibilities. The Assistant Manager does this by demonstrating respect and loyalty to the entire team every shift.
- Understands his/her role as a partner and team player with the Management team, Kitchen and Front of the House Team Members, working together to achieve common goals.
- Work closely with General Manager and other Management team members in coaching and leading our teams through proper training systems, adherence to policies and company standards, and implementation of our service standards, through our Points of Service.
- The Assistant Manager has a mastery over the Circle of Service and the ability to maintain all Points of Service by delegating to team members as well as thru communication with fellow managers.
- Engages with all guests by continually touching tables to ensure guest expectations are exceeded. Builds relationships with guests in the restaurants, at catered events, and within the community.
- The relationship with GM, AGM, and KM in adhering and holding accountable the entire Restaurant team to all Health Department and sanitation standards.
- The Assistant Manager understands all catering services and systems, coordinates successful Super Mex catering events.
- Understands and ensures all federal, state and county legal standards that pertain to health, safety, and labor requirements are met and followed.
- Oversees keeping the restaurant in clean, comfortable, and inviting state.
- Fervently manages all shifts for safety! Makes certain all safety policies are followed and holds team accountable for breeches in safety standards.
- Supports the restaurant team in achieving stated and planned objectives in sales, food cost, labor cost, and operating expenses. Fully understands when objectives go off course, and partners with the GM, AGM, and KM's to get back on track as soon as possible.
- Attends all scheduled team meetings. Work together with GM and AGM in regard to preparing schedules, and conducting Weekly Manager and KM Meetings.
- Performs other related duties as assigned by the General Manager or Assistant General Manager.
Job Type: Full-time
Pay: $23.00 - $27.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Vision insurance
Experience level:
Restaurant type:
Shift:
Weekly day range:
- Monday to Friday
- Rotating weekends
Education:
- High school or equivalent (Required)
Ability to Relocate:
- Long Beach, CA 90803: Relocate before starting work (Required)
Work Location: In person