Service Center Manager,
Position Overview:
Position Overview: We are seeking a highly skilled and experienced Service Center Manager to lead our diesel shop operations. The ideal candidate will have a strong background in diesel engine repair and maintenance, coupled with exceptional leadership abilities and a customer-centric approach. As the Service Center Manager, you will be responsible for overseeing all aspects of the service center, including staff management, customer relations, workflow optimization, and ensuring operational efficiency.
Wiers is a fast-growing company that operates International Truck Dealerships and Fleet Partners Service Centers in Indiana, Kentucky, Ohio, Colorado, Texas, Michigan, and Wisconsin. Established in 1964, Wiers maintains and repairs class 3-8 vehicles including commercial vans, super-duty trucks, straight trucks, tractors, and trailers. Wiers Service Centers are operated by experienced professional managers who bring exceptional capabilities to a friendly and family-oriented environment.
We make TRUCKS ROLL!
YOU Win with Wiers:
MORE MONEY with an achievable monthly bonus program.
MORE VACATION TIME to spend with your family and friends.
MORE OPPORTUNITIES and TRAINING for Advancement.
Our new skills training program is focused on upholding our Master Workmanship brand promise, with individualized plans regardless of skill level. Our computer-based OEM-endorsed program provides skill development and career advancement potential from Apprentice to Master Technician.
Primary Job Responsibilities:
- Team Development & Management
- Hiring, training, and retaining skilled technicians
- Business Development and Customer Experience expertise
- Ensures customer's expectations are exceeded every day.
- Plans, organizes, manages, and directs the service team, establishing goals, and tracking and monitoring progress.
- Ensures a quality mindset fills the service center.
- Exemplifies the Wiers Core Values.
- Delivers financial results consistent with the service center's targets.
- Ensures the service center is compliant with Wiers Safety Standards
Knowledge, Skills, and Abilities:
- 5 years' experience in a leadership role.
- Ability to ensure process compliance.
- Strong level of professionalism and integrity.
- Ability to plan and complete projects.
- Excellent time management and goal-setting skills.
- Effective decision-making skills with a competitive nature.
- Strong desire to develop yourself and your team.
- Considerate and emotionally intelligent.
Must Haves:
- A CAN-DO attitude - You'll figure it out.
- Commitment to learning - You want to know more.
- Team Players - You work well with others.
- Self-starters with attention to detail - You do the right things, right.
- High level of professionalism and integrity - You are reliable.
Starting at $85K - based on experience - plus monthly variable compensation.
Benefits:
- Vacation Plan starts at 2 weeks per year.
- Salary $85-95K - based on experience - plus monthly variable compensation based on site performance.
- Seven paid holidays.
- Medical, Dental, and Vision Insurance
- Short Term Disability Insurance
- Company paid Life and Long-Term Disability Insurance
- 401(k) retirement plan with matching contribution
- Fitness membership reimbursement
- Safety boots and glasses reimbursement
- Company paid uniforms provided.
Qualification Profile
- High School Diploma or equivalent.
- Valid Driver's License (CDL Preferred)
- 5 years or more of prior relevant and successful leadership experience in a commercial vehicle repair facility
- Successful financial management or P&L management experience
Apply Now!
Job Type: Full-time
Pay: $89,000.00 - $95,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
Weekly day range:
Experience:
- Customer service: 5 years (Required)
Ability to Commute:
- Louisville, KY (Required)
Ability to Relocate:
- Louisville, KY: Relocate before starting work (Required)
Work Location: In person