Advanced Personnel Resources is seeking a Bi-lingual Call Center Representative to join our client's team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
2nd shift: Monday-Friday 1pm-10pm and rotating Saturdays 8am-5pm
Pay: $18.50 per hour
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
#KM1
Job Type: Full-time
Pay: $18.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Experience level:
Shift:
- 8 hour shift
- Day shift
- Evening shift
Weekly day range:
- Monday to Friday
- Rotating weekends
Work setting:
Experience:
- Call center: 3 years (Required)
Language:
Work Location: In person