About SCAN
SCAN Group is a not-for-profit organization dedicated to tackling the most pressing issues facing older adults in the United States. SCAN Group is the sole corporate member of SCAN Health Plan, one of the nation’s leading not-for-profit Medicare Advantage plans, serving more than 285,000 members in California, Arizona, Nevada, and Texas. SCAN has been a mission-driven organization dedicated to keeping seniors healthy and independent for more than 40 years and is known throughout the healthcare industry and nationally as a leading expert in senior healthcare. SCAN employees are a group of talented, passionate professionals who are committed to supporting older adults on their aging journey, while also innovating healthcare for seniors everywhere. Employees are provided in-depth training and access to state-of-the-art tools necessary to do their jobs, as well as development and growth opportunities. SCAN takes great pride in recognizing our team members as experts in their fields and rewarding them for their efforts. If you are interested in becoming part of an organization that is innovating senior healthcare visit www.thescangroup.org, www.scanhealthplan.com, or follow us on LinkedIn; Facebook; and Twitter.
The Job
Oversees and manages large-scale, cross-functional program(s) and/or multiple medium to complex projects from initiation through completion under very limited supervision as directed by IT Management and Project Sponsor and/or Senior Executive Team.
You Will
- Initiates, plans, executes, monitors, controls and closes large scale, cross functional and/or multiple medium to complex projects and/or programs (defined as a collection of projects and services which together achieve common business goals and strategic initiatives with potentially long implementation time frames). May manage several unrelated projects simultaneously.
- Manages activities within the standard PMI process groups including; initiation, planning, executing, monitoring & controlling and closing. Utilizes PMO project methodology, tools and templates to uphold project-to-project consistency, excellence in standards across projects and principles of practice within the PMO.
- Initiates project by working with sponsor(s) to develop project scope including goals, objectives, milestones, and deliverables. Works with the project sponsor(s), business manager, functional managers in gathering business requirements, current state assessments and/or project requirements to develop preliminary project documents.
- Develops and manages the activities within all PMBOK knowledge areas including; integration, scope, time/ schedule development, cost, quality planning, project team, communications, risk and procurement. This includes defining tasks, and developing; high-level and detailed timelines and project plans and other project artifacts.
- May lead the work of 1-20 project team members (internal and/or external) in a matrixed environment.
- Makes task level assignments for the project/program and sets expectations of cost, quality, task sequencing, due dates, and milestones. Motivates and ensures project team active participation, collaboration and coordination so project deliverables are on time and meet the expectations
- Identifies gaps in capability, quality and availability, performs gap analysis so management stakeholders can obtain and approve additional resources for the project/program.
- The Senior PM may assist management to plan and source the correct project team resources.
- Monitors and controls all aspects of the project by measuring progress and correcting course when project goes beyond scope or is not meeting goals and objectives. Ensures project remains on timeline by managing schedules and resources and removing barriers. Works with project team, sponsors and/or IT Management to negotiate changes such as scope, timeline, deliverables and integration points.
- Provides consultative services to project team for project management, organizational and/or cross-functional discussions. Ensures project is identifying and considering all potential impacts throughout the company and raises these considerations if the project team has not identified them. Provides consultative services to other projects that have integration points and/or impact to project to ensure collaboration and efficiency between projects.
- Manages project risk by identifying, planning for, developing and implementing strategies to mitigate or minimize risks and monitor findings, and monitoring risks throughout the project. Appropriately escalates risks and/or issues to IT Management and steering committee and/or sponsor(s) as needed. Facilitates or assists with conflict resolution within project team.
- Closes project by developing closing documents and transition plans to support ongoing operations and ensures transfer of knowledge within the organization. Gains acceptance of the final product and final sign-off by sponsor(s) and/or steering committee.
- Ensures project remains on budget by managing timelines and resources and preventing overruns or delays.
- Prepares project communications including status reports, dashboards, and other materials to keep management, business units, and other stakeholders informed of project status and related issues. Confers with project personnel to provide guidance and resolve problems. Responds in verbal or written form to routine and non-routine inquiries from internal/external customers. Facilitates internal and/or externals meetings. Develops and presents information in various formats to inform, gain cooperation and/or resolve issues.
- Document Request for Proposals (RFPs), coordinate and develop proposals and related documentation, including schedules, estimates, compliance matrices, schedule and lead the demos, scoring conversations with the internal stakeholders and
- Usually required to learn new software being implemented and act as SME during project.
- Performs quantitative and/or qualitative analysis for project including data collection and review, requirements analysis, work flow process analysis, root-cause analysis, etc.
- Maintains positive relationships within SCAN business units and promotes the collaboration and exchange of information between business units. Works with all levels of the organization from line staff to senior executive team.
- Exercises creativity and flexibility by determining the appropriate combination of knowledge, skills, tools and techniques for assigned project to determine the methodology of execution
- Ensures all project documentation is completed and filed/stored in an organized manner, according to IT SDLC and PMO guidelines.
- Maintains professional and technical knowledge by attending educational workshops; participating in professional societies and maintaining professional development units for continued certification.
- Collaborate with the PMO leader to ensure governance and process standards are followed across the PM community.
- Other duties as assigned.
Your Qualifications
- Bachelor’s degree required, or equivalent experience.
- Minimum 8 years of work experience in project management. 10 years of experience is preferred.
- 4-6 years of experience working within the healthcare industry preferred.
- Demonstrated experience in leading the work of 1-20 project team members (internal and/or external) in a matrixed environment.
- Demonstrated experience in large scale, cross functional and/or multiple medium to complex projects or programs.
- Advanced understanding of project management.
- Strong understanding of systems in a healthcare setting.
- Excellent interpersonal and leadership skills and experience in group motivation skills
- Demonstrated capability of strategic thinking and planning for short- and long-range goals.
- Strong skills in quantitative analysis, qualitative analysis, and problem-solving. Strong background in collecting requirements, analyzing data, analyzing inter/intradepartmental processes.
- Strong verbal and written communication skills required; with experience in formal presentations, ability to appropriately and effective address diverse audiences, including senior executives, and ability to effectively facilitate group interactions.
- Proven self-starter, excellent organizational characteristics, quality minded; able to work independently and with very limited supervision.
- Ability to manage several unrelated projects simultaneously
- Ability to develop and maintain positive internal relationships and promote the collaboration and exchange of information across business units.
- Intermediate to advanced proficiency required in MS Office products including Word, Excel, PowerPoint, Visio, MS Project Professional.
- Adaptable to changes in priorities and assignments quickly and efficiently and is flexible with project assignments.
What's in it for you?
- Base Pay Range: $106,200 to $150,900.00 annually
- An annual employee bonus program
- Robust Wellness Program
- Generous paid-time-off (PTO)
- 11 paid holidays per year, 1 floating holiday, birthday off, and 2 volunteer days
- Excellent 401(k) Retirement Saving Plan with employer match
- Robust employee recognition program
- Tuition reimbursement
- An opportunity to become part of a team that makes a difference to our members and our community every day!
We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now!
At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.
SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)