Overview of Duties and Responsibilities:
Emergency Shelter Operations Specialists provide essential services at NSO's Detroit Healthy Housing Center; an emergency homeless shelter located in Detroit. The Detroit Healthy Housing Center is NSO’s crisis support center for the chronically homeless and most vulnerable individuals in our community. While following a low-barrier approach, the Detroit Healthy Housing Center provides services to all who enter our doors, including permanent housing solutions, on-site primary healthcare and behavioral health services, substance abuse treatment, case management, transportation, food, showers, laundry, clothing, toiletries, and storage. Emergency Shelter Operations Specialists staff are responsible for screening and monitoring of shelter clients, providing access to food, laundry, showers, clothing, and hygiene items, and maintaining a clean, safe, and secure environment.