Front Desk Receptionist
Duties:
- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls, schedule appointments, and provide information to callers
- Check-in patients, verify insurance information, and collect co-payments
- Maintain patient records and ensure accuracy of information
- Assist with medical scheduling and coordinate patient appointments
- Handle patient inquiries and provide excellent customer service
- Follow HIPAA guidelines to maintain patient confidentiality
- Utilize electronic medical record systems such as Open Dental and Flex
- Collaborate with medical staff to ensure smooth patient flow
Skills:
- Proven experience as a medical receptionist or in a similar role
- Strong knowledge of patient service principles and practices
- Familiarity with medical scheduling software and electronic medical record systems
- Excellent communication skills, both verbal and written
- Proficient in using phone systems and handling multiple calls simultaneously
- Ability to handle stressful situations with patience and professionalism
- Knowledge of dental office procedures is a plus
- Understanding of HIPAA regulations and commitment to maintaining patient privacy
We offer competitive compensation and pay is based on experience. Join our team of dedicated professionals in providing exceptional care to our patients.
Schedule:
- Monday, Tuesday, Thursday: 8:00AM-4:30PM Ellsworth office
- Wednesday: 8:00Am-4:30PM Brewer office
Job Type: Full-time
Pay: $19.42 - $23.39 per hour
Expected hours: 32 – 40 per week
Benefits:
- 401(k) matching
- Employee discount
- On-the-job training
- Paid time off
- Uniform allowance
Healthcare setting:
Schedule:
Work Location: In person