Responsibilities:
- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls, schedule appointments, and manage patient inquiries
- Verify patient insurance information and collect necessary paperwork
- Maintain patient records and update information in the electronic medical records system
- Assist with billing and coding tasks as needed
- Ensure compliance with HIPAA regulations and maintain patient confidentiality
- Coordinate with other healthcare providers to schedule referrals or consultations
- Manage office supplies and maintain a clean and organized reception area
Qualifications:
- High school diploma or equivalent required
- Previous experience working in a medical office setting
- Proficient in using office systems such as Epic or similar software
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to multitask and prioritize tasks effectively
- Knowledge of medical terminology and procedures is a plus, Orthopedic experience a
plus
As a Front Desk Receptionist, you will play a crucial role in providing exceptional patient service and ensuring the smooth operation of the office. If you are a dedicated professional with excellent customer service skills, we would love to hear from you. Apply now to join our team!
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Healthcare setting:
Medical specialties:
Schedule:
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Required)
Location:
- Troy, MI 48098 (Required)
Work Location: In person