POSITION: Guest Advocate – Part Time
REPORTS TO: Residential Shelter Manager
JOB DESCRIPTION: Guest advocates serve as program staff in day-to-day operations of The Spring Shelter, assisting guests and their children in meeting their goals and connecting them with programs and services at The Spring.
DUTIES AND RESPONSIBILITIES:
- Be available to meet immediate needs of the guests and their children
- Gather information via telephone or face-to-face interviews from prospective guests
- Complete new intakes and discharges according to policy and procedures
- Work with guests on goals to help them safely transition out of the shelter
- Chart in guest’s charts and record service codes daily
- Advocate for assigned case load and connect guests with on-site and other resources
- Assist with meal preparation as needed
- Answer telephones and front door as needed
- Be available for emergencies and respond accordingly
- Transport guests in The Spring vehicle as needed
- Assist with children’s activities as needed
- Attend training as needed to meet domestic violence, sexual assault, and human sex trafficking standards
- Available to work your agreed-upon shift – occasional nights and weekends may be required
QUALIFICATIONS:
- High School Diploma or GED
- Able to successfully handle multiple demands and perform effectively despite changing priorities
- Willing and able to develop relationships with guests and their children within professional boundaries
- Ability to maintain client confidentiality
- Willing and able to work both independently and as a team member
- Must have valid Oklahoma driver’s license
Applications should include a cover letter highlighting interest and qualifications, a resume or CV, and a list of three recent professional references who can attest to candidate’s knowledge, skills and abilities.
References will only be contacted after a successful in-person interview.
Send applications to kelly.l@thespringok.org to be considered for the position.
Job Type: Part-time
Pay: $15.00 - $16.00 per hour
Expected hours: 16 per week
Shift:
Weekly day range:
Ability to Commute:
- Sand Springs, OK 74063 (Required)
Ability to Relocate:
- Sand Springs, OK 74063: Relocate before starting work (Required)
Work Location: In person