Description:
Job Summary: Inside Sales Representatives are responsible for entering and managing the quote and order process for NEFCO’s Customers.
Job Duties:
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Receive and process requests directly from customers and outside sales (via phone, email, fax, website ordering) for price quotations, product availability, and orders in a timely manner- specifically, key regional/national customer accounts;
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Responsible for generating new business and maintaining existing customer and vendor relationships through targeted phone calls and customer visits as needed;
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Meeting and exceeding top and bottom line sales and gross profit goals both individually and as a cohesive sales team;
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Sell and service customers providing pricing and product application information;
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Generate add-on sales by anticipating other products that a customer may need but has not ordered yet;
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Input all orders into sales order system in a timely manner;
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Schedule orders according to customer requirements;
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Source materials that NEFCO does not keep in stock through interaction with purchasing team;
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Communicate consistently with Customers, Outside Sales Representatives, Inside Sales Managers and Operations Managers;
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Keep supervisors apprised of customer issues as warranted;
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Provide promotional literature and product information as requested;
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Maintain proficiency in NEFCO product catalogs, Eclipse, Microsoft Office Suite;
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Maintain product and industry proficiency via training on various vendor product platforms and Evergreen Marketing Group, as needed; and
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Attend weekly sales meetings.
Requirements:
Qualifications:
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Demonstrate strong ability to work in fast pace, high pressure environment
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Excellent computer skills and capability to adeptly operate NEFCO’s Enterprise Resource Planning, Eclipse, as well as the Microsoft Office Suite
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Excellent verbal and written communication skills
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Strong customer service skills
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Maintains excellent regular attendance, punctuality at work to ensure a high-quality and timely response for customers
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Must perform work accurately and with a sense of urgency and integrity while paying strict attention to detail.
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Degree is preferred (although industry experience may be considered in lieu of degree)
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1-2 years of work experience (preferably in construction supply sales)
Essential Functions:
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Keyboarding
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Converse verbally on phone and in person
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Identify and check written documents in mail and on computer