Overview:
We are seeking a Customer Service Representative to join our team. The ideal candidate will have excellent communication skills and a passion for providing exceptional customer service.
Responsibilities:
- Handle incoming customer inquiries via phone, email, and chat
- Provide accurate, valid, and complete information to customers
- Utilize phone etiquette to ensure a positive customer experience
- Analyze customer needs and recommend appropriate products or services
Requirements:
- Strong communication skills with the ability to effectively communicate with customers
- Prior experience in customer service or related field preferred
- Ability to analyze information and solve problems efficiently
- Excellent phone etiquette and active listening skills
- Strong data entry skills with attention to detail
Join our team as a Customer Service Representative and be part of a dynamic work environment where your contributions make a difference in our customers' experience.
Job Type: Full-time
Pay: $12.86 - $13.78 per hour
Expected hours: 32 – 40 per week
Benefits:
- On-the-job training
- Professional development assistance
Experience level:
- 1 year
- 2 years
- Under 1 year
Shift:
- 8 hour shift
- Day shift
- Morning shift
Weekly day range:
Work setting:
Ability to Commute:
- Apex, NC 27502 (Preferred)
Ability to Relocate:
- Apex, NC 27502: Relocate before starting work (Required)
Work Location: In person