Seneca, Sigel Mutual Insurance Co.
Policy Clerk
Full-Time
Seneca, Sigel Mutual Insurance Co. is a local town mutual insurance company, owned and directed by our members, the policyholders. Our Mission is to meet the insurance needs of our members by providing quality insurance products, exceeding their expectations of service and value, and conducting all business in an ethical and honest manner.
The Policy Clerk is responsible for processing insurance applications, updating policyholder records, and managing related administrative tasks. This role requires strong attention to detail, effective communication with policyholders, mortgagees, and agents, and the handling of confidential information securely.
Responsibilities
- Review applications received online or from agents for completeness and accuracy.
- Enter application data into the company's internal software system.
- Coordinate with underwriters to prepare renewal documents.
- Run renewal reports, check for errors, and distribute renewal declaration pages and premium notices promptly.
- Review and verify requests for changes to policies received from agents or policyholders.
- Review and process non-renewal and cancellation requests from agents, policyholders, or company-issued notices.
- Communicate with Policyholders, Mortgagees, and Agents:
- Provide support and assistance through phone calls or support requests.
- Prepare documents, images, and materials for scanning.
- Perform scanning, organize scanned information into folders, and ensure quality control.
- Perform basic bookkeeping tasks as needed.
- Shred and bag confidential information appropriately.
- Support other employees as needed, including phone answering, mail handling, preparing daily deposits, processing past due notices, and completing end-of-day reports.
Qualifications:
- Strong attention to detail
- Excellent communication skills
- Ability to handle confidential information
- Proficiency in data entry and use of internal software systems
- Basic bookkeeping skills
Job Type: Full-time
Pay: From $17.50 per hour
Schedule:
Work Location: In person