Pension Coordinator (Washington, DC)
Summary – Calculates retirement benefit estimates, processes applications, communicates with members, generates reports for the Board of Trustees, balances monthly ledger, processes pension checks and performs customer service functions. This is a collective bargaining union position.
Essential Duties and Responsibilities include but not limited to
- Determine eligibility for and calculate monthly benefits of participants based upon a thorough understanding of complex Plan provisions.
- Process Defined Benefit (DB) applications based upon Plan Provisions and applicant information.
- Process denial letters and appeal related correspondence.
- Data entry of new retiree information into proprietary software program.
- Communicate clearly with participants, both verbally and in writing.
- Prepare meeting reports for the Board of Trustees.
- Balance monthly ledger, including YTD figures; process monthly and manual pension checks in coordination with plan management and administrators.
- Review monthly and yearly exception reports, including Plan Year End processing for DB pensions and the approval of participant annual benefit statements.
- Maintain changes in census data, marital status, benefit status and monthly DB amounts for retirees.
- Create and review benefit calculation summaries for use by fellow coordinators.
- Follow established procedures in a thorough and consistent manner.
- Able to record and reference subjects covered during training, leading to the ability to work independently with minimal assistance and supervision.
- Route Divorce Decrees and Qualified Domestic Relations Orders (QDRO) to the Fund Attorney and Actuary. Process QDROs as required.
- Regular and predictable attendance is an essential function of this job.
Supervisory Responsibilities None
Qualification - Excellent customer service skills are a must.
Education and/or Experience - High School diploma or GED and some college and/or job-related experience.
Language Skills - Ability to comprehend written materials such as plan documents and legal correspondence. Communicate professionally, tactfully and clearly with participants, fellow employees and other professionals.
Mathematical Skills - Ability to apply concepts of basic addition, subtraction, multiplication, division and algebra. Must be able to understand and apply knowledge of decimals, fractions, and percentages.
Reasoning Skills - Ability to apply common sense to carry out detailed written or verbal instructions. Ability to assess and analyze production results for accuracy and efficiency.
Computer Skills - Intermediate working knowledge of Microsoft Office products, especially Excel, Word, and Outlook are essential.
Work Schedule - Full time. Monday - Friday, 8:00am - 5:00pm. Required in office (no at-home days).
Competitive Benefits and Compensation Package
- 14 paid holidays
- 10 paid vacation days
- 12 paid sick days
- 6 weeks paid adoption/foster care leave
- Employer-paid basic life
- Long-term disability and short-term disability insurance
- Medical, dental and vision insurance, with option for dependent coverage
- 401(k) with employer match
- Tuition reimbursement
Pay - This is a union position. The pay range is $20.63 - $24.33 per hour and is dependent on location, experience, skills, education and other business factors.
Our Culture
BeneSys wants to be a great service provider to the members we serve, and we recognize we can only do that if we are also a great employer with successful employees. In short, our success is driven by our employees’ successes. We want to be a place where people want to work, feel proud of what they do and feel fulfilled both professionally and personally. We want to create a place where employees can find long-term growth and potential.
Our culture focuses on three core values:
- Collaboration: working together across 31 locations to achieve the best for the company and our clients
- Dedication: striving to create an environment where all employees work toward a common goal while committing to providing the best customer service to our members and our colleagues
- Integrity: doing what we say we will do. Upholding strong ethical and moral principles
ADA & EEO
Reasonable accommodations will be made so that qualified individuals with disabilities are able to complete the application process and, if hired, fulfill the essential functions of their job.