Job Summary:
We are seeking a friendly and professional Front Desk Receptionist to join our team. As the first point of contact for our nail salon, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors and clients. The ideal candidate will have excellent communication skills, strong organizational abilities, and a passion for delivering outstanding customer support.
Duties:
- Greet and welcome visitors in a warm and friendly manner
- Answer incoming phone calls and direct them to the appropriate individual
- Schedule appointments and manage calendars for multiple staff members
- Taking payment, closing shift
- Provide general information to clients and visitors about our services
- Handle customer inquiries and resolve any issues or complaints in a professional manner
- Maintain cleanliness and organization of the reception area
Requirements:
- Previous experience working in a nail salon setting is preferred
- Strong customer service skills with the ability to handle difficult situations with professionalism and empathy
- Excellent verbal and written communication skills
- Proficient in using phone systems and other office equipment
- Detail-oriented with strong organizational skills
- Ability to multitask and prioritize tasks effectively
- Experience as a front desk receptionist is a plus
If you are looking for an exciting opportunity to be the face of our company and provide exceptional customer service, we would love to hear from you. Please submit your resume!
Job Type: Part-time
Pay: $18.00 per hour
Expected hours: No more than 30 per week
Benefits:
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- New York, NY 10010: Relocate before starting work (Required)
Work Location: In person