Senior EVSE Field Application Engineer (FAE)
About Us:
Zerova Technologies designs and manufactures a complete line of electric vehicle (EV) charging solutions that power brands globally. Whether white-label or collaborative design partnerships, Zerova works closely with its customers to ensure success and align with their global channel strategies.
As a subsidiary of Phihong Technology, Zerova leverages their 50+ years of experience as a global manufacturer of power products to provide an industry-leading product portfolio to address a broad set of EV charging use-case scenarios.
Zerova places importance on cultural compatibility with its partners and strives to integrate green energy, carbon reduction, and sustainable development practices into its solutions.
Job Details:
- Lead a team of 10 Field Applications Engineers
- Field troubleshooting and debugging of Electromechanical systems in EVSE’s.
- Field service calls to do repair/replace components inside 230V and 480V AC electrical enclosures.
- Analyze customer service tickets and initiate service calls.
- Update and maintain service logs.
- Schedule and supervise HW and SW upgrades.
Characteristics of Interest to The Hiring Manager:
- Good background in AC power wiring and installation.
- Comfortable working with wiring, installation and diagnosis of 3-phase AC power connections.
- Experience in updating firmware for Linux kernel devices.
- CAN bus, RS-485 experience a plus.
Related Requirements:
- Typically requires around 5 years of related experience in EVSEs or Electrical Power products.
- Demonstrated skills and experience in the areas of electrical wiring, product reliability, testing, or quality engineering.
- Electric Vehicle systems/components experience. RESS, motor, motor controllers, charging systems, high voltage, Lithium battery and/or EV/HEV control system.
- Must be capable of handling and deciding on field related issues to minimize downtime.
- Demonstrated skill in communicating complex concepts to others in a clear, concise, and understandable manner.
- Domestic travel required ~20%.
Education Requirements:
- B.S. in Engineering or equivalent combination of relevant education. MSEE preferred.
- 5+ years of supervisory or management experience.
- 10+ years’ experience.
Benefits:
- 401(k) matching
- FSA Accounts
- Dental insurance
- Health insurance
- Vision insurance
- Life insurance
- Paid time off
This is a fully onsite position located in Fremont, CA; Monday- Friday from 10 am to 7 pm.
Zerova is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.