Night Auditor is responsible for attending to the needs of guests,
especially during check-in and check-out.
ESSENTIAL JOB FUNCTIONS:
- Providing information to guests about hotel policies, services and
amenities.
- Responding to requests from guests for assistance and information about
the local area (e.g. directions, places to eat, etc.).
- Selling rooms to “walk-in” customers.
- Entering/changing reservation information on the computer system.
- Posting charges to guest accounts.
- Processing payments from guests.
- Making necessary corrections to guest accounts.
- Informing housekeeping department about room status/availability.
- Listening for and responding to guest complaints.
- Operating hotel switchboard or PBX.
- Cleaning the front desk and common areas as needed.
- Maintaining daily logs.
- Balancing shift work and cash drawers.
Additional Responsibilities:
-Any other duties assigned by Supervisor
Job Types: Full-time, Part-time
Pay: $15.00 - $16.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
Work setting:
Work Location: In person