Overview: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and assisting them with their inquiries and needs. This is a great opportunity for someone who enjoys working in a fast-paced environment and has a passion for delivering excellent customer service. Responsibilities: - Greet customers in a friendly and professional manner - Assist customers with product inquiries, purchases, and returns - Provide accurate information about products, services, and promotions - Process cash and credit card transactions using a cash register - Maintain a clean and organized work area - Upsell additional products or services to customers - Handle customer complaints or concerns with patience and professionalism - Collaborate with team members to achieve sales targets Skills: - Excellent communication skills in both English and Spanish - Strong interpersonal skills to build rapport with customers - Ability to handle cash transactions accurately - Basic math skills for retail calculations - Technical sales knowledge to assist customers with wireless products - Previous experience in retail sales or jewelry sales is a plus We offer competitive pay and benefits, including: - Medical, dental, and vision insurance - Paid time off and holidays - Employee discounts on products If you are passionate about providing exceptional customer service and have the skills required for this position, we would love to hear from you. Apply now to join our team as a Customer Service Representative!
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
- Health insurance
- Paid time off
Shift:
Weekly day range:
Ability to Relocate:
- Monroe Township, NJ: Relocate before starting work (Required)
Work Location: In person