Job Overview:
We are seeking a motivated and customer-oriented Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, promoting and selling products, and ensuring a positive shopping experience for our customers.
Duties:
-Responsible for full operation of the retail store, including opening, closing, staffing, sales, customer satisfaction, cash and inventory controls, store appearance, and store market. --
-Hires, trains, coaches, develops, and motivates staff in the store. Meets or exceeds assigned sales performance and profitability metrics.
-Sets appropriate individual performance targets and standards for each staff member.
-Spends the majority of time leading by example: servicing, engaging, and selling to customers directly on the sales floor.
- Facilitates and participates in daily huddles and weekly staff training/educational sessions to increase knowledge, create high levels of motivation, and inspire the team to achieve results.
- Ensures that all staff members are fully aware of all current promotions and all procedures and are compliant with all T-Mobile and company-required training participation and completion.
-Develops, implements, and monitors a store marketing and prospecting plan to increase customer base and sales. Establishes and monitors store work schedules and staffing issues to effectively manage payroll expenses and coverage to match the needs of the store's traffic flow within budget.
- Exhibits a high level of leadership presence within all aspects of the business and relationships with other stores and departments.
-Reviews and analyzes business reports to effectively manage store performance metrics (KP|s) and makes adjustments to staffing, training, and tactics in order to maximize results.
-Provides subject matter expertise to answer staff, customer, and inter-department questions and to ensure all issues are resolved in a timely, efficient, and effective manner.
-Ensures the store is maintained to be compliant with visual merchandising, signage, deadliness, and other visual standards as established by T-Mobile and the Company.
-Maintains strong inventory controls, facilitates inventory transactions, processes timely RMA and XBM returns, and ensures inventory compliance and protection of company assets.
-Performs daily sales paperwork audits for accuracy. Manages daily cash handling, bank deposits, credit card reconciliation, and payout activities.
- Analyzes transactions to ensure compliance, identify problems or fraud, and adhere to all T-Mobile and Company standards and course corrects any issues.
- Maintains a professional, positive, high-energy, collaborative work environment at all times.
- Cultivates strong relationships and partnerships with local T-Mobile teams and departments.
Experience:
Up to one year (12 months) of experience required.
Travel:
Travel required with stores in Texas, Missouri, Colorado, Nebraska, Kansas, and Iowa especially at the following locations 11725 Eastex Fwy, Houston, Tx. 77039
Job Type: Full-time
Pay: $60,008.00 - $60,008.01 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Houston, TX 77039: Relocate before starting work (Required)
Work Location: In person