At Pinnacle GI Partners, we understand that our success is rooted in our employees' satisfaction. Whether you're seeking a change from your current career path or just looking to embark on a new professional journey, Pinnacle GI Partners could be your next destination. We're currently looking for Call Center Receptionists for our office in East Lansing, MI. We offer full-time employment statuses for this role. Don't have receptionist experience? That's not an issue! We're interested in individuals with outstanding customer service skills or relevant experience in a medical office setting. We're committed to training the right candidates who are eager to start a new career. Apply now and join us in achieving success together!
Primary duties and responsibilities
- Answers telephone and either responds to inquiry, directs caller to appropriate personnel or initiates a triage message for response by medical personnel
- Coordinates referral for patients through insurance and other physician offices
- Coordinates in office radiology orders and various GI testing
- Shares appointment scheduling duties with the Medical Receptionist team
Qualifications
- Completion of High School or a GED program
- Obtain a minimum of 1-3 years customer service experience
- Medical office and or appointment scheduling experience, preferred
- Must demonstrate a high competency level with general computer applications and phone etiquette
- Must successfully pass a background check and a drug screening
What we offer:
- Competitive compensation package with excellent benefits that start the 1st of the month after your start with us
- A generous yearly PTO allowance
- 401K with a company match (90-day waiting period applies)
- Monday-Friday schedules, no weekends and paid holidays
We are a proud Equal Employment Opportunity Employer. Pinnacle GI Partners participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. To learn more about our Providers and our company please visit https://www.pinnaclegipartners.com
About Us
Pinnacle GI Partners is a family of gastroenterology practices. We strive to differentiate our practices with an excellent patient experience, bringing together a remarkable network of skilled physicians with top-notch equipment, facilities, and opportunities to collaborate as professionals.
*
Experience*
Required
- 1 - 2 years: Customer Service
Preferred
Skills
Required
- Time Management
- Problem Solving
- Computer Skills
- Critical Thinking
- Communication Skills
Behaviors
Required
- Team Player: Works well as a member of a group
- Dedicated: Devoted to a task or purpose with loyalty or integrity
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Required
- Self-Starter: Inspired to perform without outside help
Job Type: Full-time