Location: New York, New York or Plano, Texas
Job Type: Contract
Compensation Range: $60 - 70 per hour
Cella has partnered with a leading financial institution in their search for a Sr. Content Designer to join their team for a 6-month contract!
As a Senior Content Designer, you will play an important role in shaping customer experiences through content, and building customer confidence across products and services. Using your expertise in content design principles, you will plan, create, and structure product content within a user experience design framework. While collaborating with cross-functional teams to ensure narrative consistency, your influence will extend to product design, architecture, and functionality.
This role is hybrid, requiring 3 days onsite in either Plano, TX or Manhattan, NY.
Responsibilities:
- Develop and implement content strategies for products and features, ensuring alignment with user experience principles and business objectives.
- Collaborate with cross-functional teams to create engaging, user-friendly content that is cohesive and intuitive for a diverse audience.
- Create content taxonomies to refine content organization and structure, incorporating user feedback and insights for continuous improvement.
- Adopt brand voice to produce clear, concise, and engaging content that communicates complex concepts effectively to diverse audiences.
- Analyze content performance metrics, making data-driven recommendations for optimization and enhancement of user experiences.
- Identify and incorporate different kinds of data (research findings, analytics) into content strategy.
- Deliver content components (User Interface language, product education, etc.) and lead content governance and approvals process.
Qualifications:
- Experience level: Experienced
- Education: Bachelors
- 6+ years of experience in content design, or equivalent expertise in editing and writing - with a focus on digital products and platforms.
- Experience in creating content architectures, storytelling, and clear and concise writing.
- Demonstrated experience in applying accessibility guidelines and inclusive design to create user-friendly content.
- Experience with iterative design techniques, incorporating user feedback and insights for continuous improvement.
- Proficient technical literacy in content platforms and understanding their impact on user experience.
- Adaptive learner in new financial services products and offerings.
- Self-directed in both planning and structuring your effort, and executing with expected levels of quality; you don’t need someone guiding you through the work.
- Prior work involves collaboration within design teams (with other product designers, User Experience researchers, and content designers) and cross-functionally with product managers and engineers.
- Experience working with brand and copy standards, including style, voice, and tone.
- Comfortable and confident when presenting work to cross-functional directors.
- Thorough knowledge of the English language, grammar, spelling, punctuation, and usage.
JOBID: 1054777
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Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.