- Accurate project entry and process owner from beginning to end.
- Answering and directing customer inquiries and emails as related to projects.
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Ensure high service and quality standards are met / exceed with all customers.
- Must be self-driven to learn while self-enhancing material knowledge.
- Solution and results driven in fast paced and high volume environment.
- Must excel in delivering and exceeding the customer experience.
- Ability to think strategically and tactically in scheduling customer deliveries and installations.
- Any other tasks assigned by Supervisor.
Experience:
1+ Years customer Service Experience required
Knowledge in a scheduling database and/or construction environment preferred
Skills & Abilities:
High attention to detail
Strong analytical skills
Must excel in delivering and exceeding the customer experience.
Ability to multitask with a high level of accuracy.
Excellent problem solving and organizational skills.
Ability to prioritize and multi-task
Must be able to handle high volume workload
Ability to think strategically and tactically in scheduling customer deliveries and installations.
Benefits:
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Health, dental, vision insurance
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Life/AD&D insurance
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Voluntary Accident Insurance
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401k with match
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Paid Time Off
Pay Rate:
$21.00 per hour