Salary: $43,000 - $45,000 equivalent to $ 22.05 to 23.08 p/h based on a 37.5 hours/week
Position Summary:
Assists program managers/supervisors in the performance of office duties involving complex, clerical, secretarial, and various administrative work; ensures that office runs smoothly and efficiently. Operates a data processing computer, performs data entry and verification, provides computer generated reports data/report discrepancies.
Job Responsibilities:
- Enters, maintains, and updates program and client data with timeliness, accuracy and completeness.
- Issues computer generated reports on schedule or as otherwise required.
- Works with management and other agencies to resolve data discrepancies and to troubleshoot problems.
- Prepares and types a variety of non-routine/complex correspondence, forms, reports and similar items using a personal computer and Microsoft Word, Excel, PowerPoint; develops outreach and other promotional materials using desktop publishing types of software.
- Copies, logs, sorts, emails and files documents pertaining primarily to computer operations.
- Helps train new data entry staff to use computer systems.
- Attends program and agency meetings and trainings as required in South Los Angeles and Panorama City as needed.
- Ensures office is opened and closed in a timely manner. Follows through with any necessary maintenance to office facilities and equipment.
- Attends to office-related tasks outside of the office such as banking, and other job-related errands.
- Answers telephones in a timely, friendly fashion; screens calls; returns calls as directed with requested information; assists callers as able; takes accurate, complete messages; forwards calls to other staff members as appropriate.
- Supports program client activities on and off site.
- May act as office receptionist, greeting visitors, offering refreshment when appropriate, and informing staff members of visitor’s arrivals; schedules, confirms and cancels appointments for others; maintains a tidy reception area.
- Create documents and forms
- Preparation of space for meetings/special events as necessary
- Attends outreach and community events.
- Mail out-going correspondence to other outside agencies and agency sites.
Requirements
- High school diploma or GED, AA or certificate of completion in a secretarial field preferred.
- Minimum 2 years of data entry experience.
- Strong typing skills with high accuracy and attention to detail.
- Working knowledge of standard office practices, procedures and equipment, office organization skills to ensure smooth running of office.
- Accurate, basic math skills to calculate and maintain routine numerical records.
- Proficiency in office software applications such as Microsoft Word, Excel, and Outlook
- Bilingual Proficient (English/Spanish), when required by specific work assignment.
- Effective oral and written communication skills.
- Valid driver’s license, satisfactory driving record and proof of insurance.
Job Type: Full-time
Pay: $43,000.00 - $45,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Referral program
Schedule:
Education:
Experience:
- Data Entry: 2 years (Required)
- working in a social services agency: 1 year (Preferred)
Language:
- Proficient in English/Spanish (Required)
Work Location: In person