JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
As a key member of the global talent & development team, you will facilitate, deliver and create incredible employee development experiences for JLL. Working directly with our L&D Product Leads and L&D Partners, your role will deliver talent and development programming that ultimately drives the JLL growth agenda. This role is pivotal in scaling our business programming and is a primary role in optimizing operations as well as evolving our talent products while shaping a brighter way.
Key Responsibilities:
Lead assigned training and development programs in the identification, development, implementation, and evaluation of learning-based interventions targeted at improving individual and organizational performance in partnership with instructional designers on your team.
Continues to broaden or deepen technical or professional expertise as appropriate.
Builds on reputation with people in the business to direct requests utilizing L&D best practices and ways of working.
Act as a back-up trainer/facilitator for other learning interventions, as needed
Delivers global talent and development programs across all talent development products.
Facilitates training with an application of adult learning theories, JLL’s brand/learning standards and contemporary approaches to driving true behavioural changes.
Facilitate training both in-person (travel in non-exceptional years– 20-35%) and webinar training, ensuring a fantastic employee experience.
Is knowledgeable of all talent & development subject areas and apply to apply facilitate meaningful discussions.
Maintains delivery standards in accordance with facilitator effectiveness and learning effectiveness such as Net Promotor Score for programs
Drives a premium learning experience for our programs – building a best-in-class signature brand for leadership development at JLL
Builds business knowledge while interfacing with learners outside of programmed and scheduled events.
Utilizes cultural awareness of nuances and ways to drive additional value for participants based on country and local requirements.
Networks externally for leading practices, approaches, tools and techniques in training and development facilitation.
Qualifications:
Bachelor's degree in Education, Human Resources, Business Administration, or related field. Master's degree preferred.
Minimum [3-5] years of experience in designing and delivering training programs in a corporate environment.
Strong knowledge of instructional design methodologies, adult learning principles, and learning technologies.
Proven experience in facilitation and delivering training programs to diverse audiences.
Excellent verbal and written communication skills, with the ability to communicate complex concepts in a clear and concise manner.
Strong organizational and time-management skills, with the ability to manage multiple projects and deadlines simultaneously.
Proficient in using learning management systems and e-learning authoring tools.
Strong interpersonal skills and the ability to build rapport and collaborate effectively with stakeholders at all levels.
Demonstrated ability to work independently, as well as in a team-oriented and collaborative environment.
Industry certifications in training and development (e.g., CPLP, ATD) are a plus.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.