Lead Staffing Coordinator - Home Care Bilingual Spanish
Reporting directly to the Office Administrator our Lead Staffing Coordinator is charged with managing the activities of the Coordinators, acceptance and assignment of new cases and serves as a liaison between our Home Health Aides, clinical staff, patients and contracts.
Essential Duties and Responsibilities:
- Ensure regular acceptance of new case referrals, assign cases to Coordinators ensuring balanced workload among staff members.
- Ensure Coordinators are timely and appropriately assigning all approved client hours to our Home Health Aides.
- Backup Coordinators as necessary, maintain an assigned caseload as determined by the Office Administrator.
- Manage and participate in evening and weekend remote on-call rotation.
- Work in conjunction with RN Field Supervisor to assess appropriate staffing for continuity of care and resolve concerns or issues between patients and assigned home health aide.
Qualifications
- Staff Supervisory experience in Home Care is a plus
- Bilingual Fluency in English/Spanish is a required qualification for this position.
- Strong Communication skills and a Service Mindset are essential
- Hands on experience with HHA Exchange is essential
- Experience with Care Connect is a plus
Job Type: Full-time
Pay: From $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- Monday to Friday
- On call
- Weekends as needed
Application Question(s):
- How many years of Supervisory experience do you have?
Experience:
- HHA Exchange: 1 year (Required)
- Home Care Staffing: 1 year (Required)
Language:
- English & Spanish fluently (Required)
Work Location: In person