SUMMARY:
The Bayou Club’s Food & Beverage Division’s mission is to operate a hospitality-driven and professional food & beverage organization. Its goal is that every interaction with our members and guests is friendly, satisfying, and memorable. The Service Manager (SM) is responsible for helping the General Manager execute this vision. This includes overseeing the service and hospitality functions of the Dining Room. Banquet areas, as well as coordinating with the kitchen for the optimal execution of food and beverage operations. This role reports equally to the General Manager and Executive Chef.
AREAS OF RESPONSIBILITY: (Include those listed below and other duties as assigned by management)
- Assist the General Manager to manage the F&B service department effectively and efficiently.
- Conduct and Execute pre-shift meetings with banquet and a la carte service staff.
- Train, supervise, and inspire team members in a joyous, harmonious manner.
- Prepare schedules and optimize the utilization of labor.
- Create and follow effective management systems and tools.
- Coordinate with other departments for the benefit of our members and their guests.
- Ensure adherence to state and city health standards.
- Oversee the maintaining and cleanliness of all dining rooms, service areas, and other F&B facilities.
- Execute an atmosphere of dignity and respect to promote productivity.
- Manage member guest relations effectively; this includes, but is not limited to: communication, and effective employee training.
- Prepare any reports as directed.
- Conduct detailed and accurate inventory counts.
QUALIFICATIONS:
At least three years of management and supervisory experience in a hotel, country club, senior living, or restaurant setting, or equivalent experience and education.
- Treats staff members with dignity and respect.
- Must have the flexibility to work 50 to 55-hour weeks in a variety of early, late, holidays, weekday, or weekend schedules.
- Has been responsible for restaurant-style dining services.
- Has wine, beer, and spirits knowledge as well as bar operations.
- Country Club and/or hotel experience preferred.
- Catering management experience preferred.
- Is adept at operating and programming the major Point of Sale systems.
- Possesses a high sense of urgency with members and guests.
- Is able to create a harmonious and team-oriented working environment.
- Is able to effectively read, write and communicate in English.
- Working knowledge of Spanish highly desirable.
- Highly organized in day-to-day operations of the food service department.
- Possesses good communication and social skills.
- Possesses high sanitation standards and safety knowledge.
- Must be personable and people oriented.
- Possesses basic computer skills.
- Possesses sound organizational and time management skills.
- Possesses good judgment, problem solving and decision-making skills.
Job Type: Full-time
Pay: From $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Day range:
- Every weekend
- Monday to Friday
- Rotating weekends
Shift:
- 10 hour shift
- 8 hour shift
- Evening shift
- Night shift
- Split shift
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Houston, TX 77024 (Required)
Ability to Relocate:
- Houston, TX 77024: Relocate before starting work (Preferred)
Work Location: In person