Job Title: Automotive Service Advisor
About Us: At Precision Tune Auto Care, we're committed to delivering top-notch services to our customers, covering inspections, diagnoses, and repairs. Our team boasts expertise gained through ASE Certifications and years of automotive repair experience. We prioritize training our associates and fostering internal growth within the organization.
Position Overview: We are seeking an Automotive Service Advisor to manage and direct all service department activities of our retail store, specializing in selling tires, automotive parts, and mechanical services. This role serves as a developmental path to becoming a Store Manager.
Responsibilities:
- Provide exceptional customer service by actively listening to and consulting with customers.
- Follow up with customers regarding service requests, estimated completion times, etc.
- Oversee complete vehicle inspections, make comprehensive recommendations, build computerized repair orders, and source parts.
- Deliver and discuss pricing estimates with customers, promoting shop service specials.
- Lead, manage, and train the team while aligning with the company's vision, purpose, core values, and employee creed.
- Supervise up to ten employees.
- Oversee technicians' inspections, diagnoses, and repairs of domestic, European, and Asian cars and light trucks.
- Maintain inventory counts.
- Ensure overall cleanliness and organization of the facility.
- Perform other duties as assigned.
Qualifications:
- Strong general automotive knowledge.
- Excellent customer service disposition.
- Effective communication skills.
- Leadership ability.
- Team-building skills.
- Ability to work a flexible retail schedule, including weekends, evenings, and holidays.
- Valid driver’s license.
Job Type: Full-time
Pay: $14.00 - $20.00 per hour
Expected hours: 40 – 45 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Vision insurance
Day range:
Shift:
License/Certification:
- Driver's License (Required)
Ability to Commute:
Ability to Relocate:
- Columbia, SC: Relocate before starting work (Required)
Work Location: In person