Description:Join our Team at Canonita
Canonita, located in the iconic Venetian Resort, is seeking enthusiastic and dedicated individuals to join our dynamic restaurant team. If you have a love for great food, a warm personality, and a desire to create memorable dining experiences, we want to hear from you!
POSITION SUMMARY
The Host/Hostess is responsible for delivering hospitality to our guests with genuine and personable conversation. This position is critical to our guests’ overall experience as the Host/Hostess is the first and last impression. He/she must exceed the guest experience by aspiring to go above and beyond in providing exceptional service that will compel our guests to continue to come back.
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ESSENTIAL FUNCTIONS*
Essential Functions Statement(s)
- Maintain proper grooming and uniform standards
- Greet guests with a genuine welcome while making a fantastic first impression
- Deliver genuine hospitality to and establish emotional connections with our guests
- Contribute to the overall teamwork and success of the restaurant
- Communicate effectively with guests and team members
- Assist guests to their tables while engaging in polite conversation and delivering a great experience
- Answer the telephones and take requests for reservations accurately
- Take orders, in person or over the telephone, for takeout orders and packages to go food accurately
- Update table availability and manage dining room effectively using the table management system
- Handle guest complaints professionally and alert a manager immediately
- Communicate with managers and servers regarding table availability, key table updates, or special requests made by guests
- Follow up with guests about their meal and dining experience to ensure great guest satisfaction
- Maintain high level of cleanliness and sanitation
- Demonstrate professional and gracious demeanor at all times
- Perform all opening, running, and closing duties accurately
- Perform any job function requested by the management team
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POSITION QUALIFICATIONS*
Competency Statement(s)
- Adaptability & Flexibility – Adapts to changing business needs, conditions, and work responsibilities and works with a variety of situations, individuals, groups, and varying customer needs
- Attention to Detail – Diligently attends to details and pursues quality in accomplishing tasks
- Communication – Listens to others and communicates in an effective manner
- Confidence – A matured and justified self-belief in one’s ability to do the job, and the conveyance of that behalf
- Customer Focus – Builds and maintains customer satisfaction with the services offered by TRC; provides excellent customer service to both guests and team members
- Initiative – Recognizes situations that warrant initiative and moves forward without hesitation; reasonably resolves issues, problems, or situations
- Problem Solving – Resolves difficult or complicated challenges
- Teamwork – Promotes cooperation and commitment within a team to achieve goals and deliverables
Requirements:SKILLS & ABILITIES
Education: High School; able to communicate (speak, read, and write) in English
Experience: Previous hospitality experience is preferred
Computer Skills: N/A
Certificates & Licenses: N/A
Other Requirements: N/A
Pay: $15.47 - $16.79 per hour
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Referral program
- Vision insurance