Overview:
Fizz District is set to disrupt the drive-thru drinks market with premium custom offerings including handmade sodas, fruit seltzers, shaken lemonades, teas, espresso, and more. The brainchild of two founding entrepreneurs with more than two decades of experience in the beverage industry and proven success in marketing consumer brands, Fizz District will open its flagship location this Fall in St. Matthews.
Be on the ground floor of a dynamic and positive culture, and be a key part of our mission to build a brand that is making energizing, fresh, quality, and better-for-you fizzy drinks in new and innovative ways all within a fun and colorful vintage soda shop themed drive-thru environment.
The general manager position will be responsible for complete management of our first location, as well as play a role in the opening and development of initial operational processes and procedures. You will begin immediately by hiring your team that will embody the Fizz District brand ethos and showcase exceptional hospitality to guests.
This position reports directly to the CEO/Founders
Responsibilities:
Be an excellent operator:
- Responsible for all operations of our Frankfort Ave. location including process execution, daily kitchen operations, material sourcing, customer service, equipment cleaning, open and close activities, and all other aspects of operating a drive-through restaurant.
- Handle all customer and employee needs, escalated feedback, and ensure all HR and company policies are executed correctly at store level.
- Deploy staff and resources to maximize profitability within the restaurant, and accept P&L responsibility.
- Assign work tasks and activities, prepare schedules, and ensure that all shifts are covered
- Provide restaurant staff(s) with consistent support, coaching and encouragement necessary to achieve business goals
- Interviews job candidates, makes hiring and any other status change decisions for associates within the restaurant.
- Maintain strict food safety and cleanliness protocols.
Inspire & Lead:
- Become a dynamic brand ambassador dedicated to driving and achieving results through your team
- Nurture talent & lead a team: engage the hearts and minds of your team and develop their skills so that they realize their personal best, both as individuals and as thriving teams
- Recognizes restaurant staff for their contributions and performance; supports company recognition initiatives and develops and implements plans that will motivate the team.
Grow the Brand:
- Integrate Fizz District within the community by building relationships with customers, educating and exciting people, raising awareness, and forging local partnerships to build the brand in Louisville
- Engage with marketing team to execute promotions and loyalty programs, as well as roll-out seasonal and themed promotions
- Work with Senior Brand Mixologist to incorporate new feature recipes, while recording and communicating important consumer feedback
- Innovate via sharing ideas that help to grow sales and customer love. Foster a culture of creativity among your team
Position Requirements:
- 3+ years management experience in food/drink service.
- Strong organizational, interpersonal and problem solving skills
- Entrepreneurial mentality with experience in a sales focused environment
- Strong leadership skills and the ability to coach and mentor team partners with professional maturity
- Passion for product consistency, process standards, and championing exceptional customer hospitality
- Minimum High School or GED
Candidate must successfully complete a background check and drug test
Work Schedule Requirements:
- Work a flexible schedule
- Visit the store outside of scheduled shifts to coach, observe, train, and perform administrative duties
- Regularly work weekends and be available to work holidays, if necessary
- Be available by phone or in person to promptly address any needs
Job Type: Full-time
Pay: $60,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Experience level:
Restaurant type:
- Bakery
- Café
- Quick service & fast food restaurant
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Louisville, KY 40206 (Required)
Ability to Relocate:
- Louisville, KY 40206: Relocate before starting work (Required)
Work Location: In person