The Wyndham Virginia Beach has opening for an experienced Housekeeping Supervisor to join our Housekeeping Team! Our ideal candidate is dependable, capable of working independently, detail-oriented, and able to achieve high cleanliness standards in order to cultivate an exceptional guest experience.
The Housekeeping Supervisor is responsible for supervising the cleaning of hotel guest rooms according to company standards by providing the highest level of quality, cleanliness, general maintenance, and service for hotel guests. This position requires the anticipation of guests' needs, demonstrating sensitivity and responsiveness, and ensuring complete satisfaction.
ESSENTIAL JOB FUNCTIONS:
- Ensure that employees are at all times attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
- Inspect Room Attendant's work performance within assigned section on a daily basis to ensure the standards and productivity levels are being met and maintained.
- Ensure that you are checking assigned rooms every day.
- In the absence of the Housekeeping Manager or Assistant Housekeeping Manager, inspect all V.I.P. rooms and report their availability to the Front Office, according to hotel standards.
- Oversee the closing of the floors at the end of the day, ensuring the Room Attendants' carts are clean and restocked.
- Ensure records of daily assignments are completed, signed off, and turned into the Housekeeping Office on time.
- Monitor cleanliness and orderliness of Room Attendants' carts, linen closets, control closets, stairways, and landings.
- Oversee the daily assignment of duties, ensuring Room Attendants and House Attendants carry a work assignment.
Preferred Qualifications:
- A positive and friendly attitude towards guests, customers, and fellow employees
- Capacity to work as a member of a team or an individual
- Experience communicating with people of diverse demographics
- Must be extremely detailed with outstanding communication skills
- Capability to multi-task multiple projects/duties at once
- Ability to follow directions, both written and verbally
- 1 year of supervisory experience
Job Types: Full-time, Part-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
Experience:
- Supervising experience: 2 years (Required)
Work Location: In person