Port City Air (PCA) is located on Pease in Portsmouth, NH. In addition to the variety of service PCA provides the airport, we also staff the Portsmouth International Airport terminal. We have an amazing part-time Customer Service position available at the terminal where you will greet and attend to the needs of passengers flying in/out of Pease on Allegiant flights.
POSITION SCOPE
The Customer Service Agent provides professional and courteous service to passengers arriving or departing on their flights. We are looking for open availability Thursday through Sunday. Working hours range from 10-15 hours a week.
DUTIES AND RESPONSIBILITIES
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Greeting guests upon arrival and making them feel welcomed.
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Checking in passengers and baggage for flights.
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Assisting those with disabilities board flight
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Being a source of information to passengers
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Other duties as assigned.
REQUIRED SKILLS/ABILITIES
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High school diploma or GED.
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Exceptional interpersonal skills.
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Patience and excellent listening skills a must.
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Ability to remain calm and courteous under pressure.
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Ability to work a flexible schedule (nights, weekends, holidays) as we are a 24/7/365 operation.
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Good attention to detail.
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Valid Driver’s License.
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Reliable transportation.
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Must pass the FAA and Homeland Security background checks as well as complete a pre-employment drug screening.
PHYSICAL REQUIREMENTS
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Ability to lift 50+ lbs. and assist passengers who need help boarding.
BENEFITS (for PT employees)
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56 hours of sick time.
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Flight benefits available after completion of training
Port City Air, and its subsidiaries, is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information or any other characteristics protected by local, state, or federal laws, rules, or regulations. For more information visit https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf.
If you require reasonable accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, please direct your inquiries to Darlene Skiotis at dskiotis@portcityair.com.