Who we are
Worldwide Clinical Trials (Worldwide), a leading global contract research organization (CRO), works in partnership with biotechnology and pharmaceutical companies to create customized solutions that advance new medications – from discovery to reality. Anchored in our company’s scientific heritage, our dedicated therapeutic focus on cardiovascular, metabolic, neuroscience, oncology, and rare diseases, is applied to develop flexible plans and solve problems quickly for our customers.
Our talented team of 3,000+ professionals spans 60+ countries. We are united in cause with our customers to improve the lives of patients through new and innovative therapies.
Why Worldwide
We believe everyone plays an important role in making a world of difference for patients and their caregivers. From our hands-on, accessible leaders, to our cohesive and supportive teams, we are committed to enabling professionals from all backgrounds and experiences to succeed. We prioritize cultivating a diverse and inclusive environment that continues to promote collaboration and creativity. We are proud to be a workplace where people thrive by being themselves and are inspired to do their best work every day. Join us!
What the Office Support Assistant II
The Office Support Assistant will be responsible for providing administrative and facilities management support for both office and home-based staff, where applicable.
What you will do
· Ensuring incoming calls are received and re-directed appropriately
· Welcoming visitors; including organizing refreshments and food as needed
· To ensure all outgoing shipments are prepared and dispatched as required; including training others as necessary
· Manage ordering of bulk office supplies; monitoring and replenishing stocks.
· Ensure the office and equipment is maintained in good order, ensuring general cleaning has been carried out satisfactorily
· To support the organization in the provision of high level back office services using MS office.
· Support local office or depot moves as and when necessary, acting as host and security whilst contractors are working in the office.
· Providing a high level of customer service administrative support to the office & home based employees as requested, ensuring confidential and sensitive matters are handled in a discreet and appropriate manner.
· Coordinating travel arrangements, itineraries, visa’s. ESTAs, Taxi’s restaurant bookings etc. when requested
· Assisting with expense processing as requested
· Working on various other projects as needed; updating manager on status of projects
What you will bring to the role
· Proficiency in Outlook, Word, Excel, Internet
· Experience in operating office machinery – fax, photocopier, scanner and shredder
· Ability to work independently and with a team
· Good time management skills
· Know when to make independent decisions or seek supervisory approval
· Willingness to adapt to new procedural requirements
Your experience
· Prefer 2-4 years office/business experience working in a support role
· Good standard of written and spoken English
· Ability to prioritise and handle multiple projects simultaneously; flexible and able to use sound independent judgment and take initiative to assess information within established procedures.
· Ability to interact in a diplomatic and professional manner, with clients, visitors and staff as required
· Ability to anticipate needs and follow through on all assigned tasks a must
· Conscientious with a professional approach to work
Why Worldwide
We love knowing that someone is going to have a better life because of the work we do.
To view our other roles, check out our careers page at www.worldwide.com/careers! For more information on Worldwide, visit www.Worldwide.com or connect with us on LinkedIn.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
- No weekends
Experience:
- Office Assisting: 2 years (Required)
Work Location: In person