Research and Evaluation Associate
Summary:
Centering client dignity and empowerment, Safe Horizon’s Research and Evaluation Team (R&E) focuses on advancing operational and programmatic excellence through supporting programs, operations departments, and the entire agency with evaluation strategies and quality improvement systems that are integrated into business as usual. Roles that the R&E team plays include but are not limited to providing programs and departments with technical assistance and thought partnership on data collection, data systems, data analysis, business intelligence, reflective practice enhancement and program planning, project support, needs assessments, observation and analysis of practice, logic models and outcomes measurement.
The Research & Evaluation Associate reports to the Director of Research and Evaluation and collaborates with a team of approximately five Research and Evaluation staff. The Associate works in collaboration with all Safe Horizon’s programs and operations teams to support programs in building, enhancing, and evaluating our services. The Associate also works with external partners (city agencies, law enforcement partners, other service providers) to plan and execute research and program evaluation activities.
Responsibilities:
- Integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with collaborators internal and external to Safe Horizon and the clients Safe Horizon serves.
- Design, lead and manage a variety of quality improvement, evaluation, and research projects in collaboration with Safe Horizon Research & Evaluation team, Safe Horizon staff, clients and external partners.
- Set and maintain project timelines in coordination across Research and Evaluation team and agency. Actively communicate with teams and partners about challenges and progress.
- Develop reports and presentations of research updates and findings; prepare user friendly summaries, tables, figures, and charts.
- Conduct quantitative and qualitative data analyses containing confidential information.
- Engage staff and other stakeholders in a range of quality improvement, data strategy, evaluation, and research projects. Approximately 20% of the Associate’s time is spent on site at Safe Horizon offices, program sites or partner agencies. Minimal (5% or less) time is spent working on weekends or evenings.
- Provide support to development team in grant writing, including development of program logic models, and writing evaluation components of grants and/or research grants.
- Support IT and program leadership in the development and implementation of Safe Horizon’s operations and client information databases and reporting.
Qualifications:
- 2 years of experience coordinating program evaluation and/or research required, preferably within a nonprofit, human service or government organization. Experience designing evaluation projects desired.
- 2 years experience working with underserved communities, preferably in the field of services for survivors of violence and abuse, trauma survivors, children, systems involved families, unhoused adults, families and youth.
- 1 year experience engaging with personal and professional anti-oppressive, anti-racist reflection and action.
- A Bachelor’s degree preferred, but not required if other qualifications met.
Required Skills:
- Demonstrated commitment to anti-racism, and social justice.
- Passion for building working partnerships respectful of a group’s identity, knowledge, power, expertise, and experience.
- Exceptional interpersonal skills with an ability to build effective working relationships with diverse personalities.
- Ability to work independently and collaboratively in a rapidly changing and diverse environment—active communicator.
- The ability to balance “big picture” thinking with an eye for detail and skill in complex program evaluation.
- Willingness to self-reflect and have an openness to feedback. Ability to integrate learning from one instance and generalize it to other scenarios. Ability to ask for help and seek others’ perspectives on an issue.
- Excellent notetaking ability and organizational skills, including a strong attention to detail and ability to maintain timelines. Active communication about progress and challenges.
- Demonstrated success coordinating multiple projects and priorities of varying scale and complexity in a team-based environment.
- Ability to create data visualizations, translating complex ideas into accessible graphics and written products.
- Experience in quantitative (primarily descriptive) and qualitative evaluation and research methods.
- Curious, persistent, and flexible with strong critical thinking and judgment.
- Strong digital literacy skills including ability to independently troubleshoot issues. Proficiency in Microsoft Office suite, especially Outlook, Word, PowerPoint and Excel. Familiarity with business intelligence and statistical software packages (SPSS, Power BI, and Tableau preferred).
Other:
Bilingual in English and Spanish strongly preferred. This is a hybrid position.
If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment
AmeriCorps, Peace Corps and other national service alumni are encouraged to apply
Technology Statement:
Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance.
Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/migrated_files/employers/eeoc_self_print_poster.pdf
Hiring Pay Range: 29.07 - 32.51 Hourly
Full-time Hours: 35 Hours per week
Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center