Carolina Health and Hearing is looking for a skilled Patient Care Coordinator who is driven, self-motivated, and passionate about helping patients and providers. The ideal candidate will possess strong personal and administrative skills. APPLICANTS WILL NOT BE CONSIDERED IF A PHONE SCREENING IS NOT COMPLETED.
Daily tasks and responsibilities may include:
- Welcome patients and visitors by greeting them in person or on the telephone; answering or referring inquiries
- Optimize patient satisfaction, provider time, and treatment room utilization by checking in the patient in a timely fashion
- Tracking and follow-up with patient cancellations and no shows
- Protect patient rights by maintaining confidentiality of patient records
- Contribute to team effort by assisting with additional duties and when support is requested
- Effectively maintain provider appointment schedules
- Retrieve and file patient records as needed
- Collect payment from patients
- Process billing and insurance claims
- Maintain accurate patient records by updating patient’s information and scanning documents into EMR as needed
- Appointment scheduling using company scheduling protocols and internal scheduling database software
- Keep our office patient ready by managing our office supply inventory per company approved lists
- Othe duties as assigned
Qualifications:
- HIPPA and OSHA compliance; promote a safe work environment at all times
- Excellent communication skills
- Working knowledge of computers, fax, copiers and other technology
- Strong administrative skills, with attention to detail in accuracy
Education/Experience:
- High School Diploma or GED required
- 1 year medical front desk experience preferred
Job Type: Full-Time
Pay: From $15.00 - $16.00 per hour
Carolina Health and Hearing is an Equal Opportunity Employer offering a flexible and professional work environment with competitive pay. Think we’re a match? We’d love to hear from you!
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Benefits:
- Health insurance
- Paid time off
- Retirement plan
Schedule:
Education:
- High school or equivalent (Required)
Experience:
- administrative: 1 year (Preferred)
Work Location: In person