Professional Organizer
Location: San Francisco Bay Area
Job Type: Part Time (10 - 30 hours per week)
SO | Home was founded in 2010 with a mission to help families simplify home organization. My goal was initially accomplished through The Simply Organized Blog, but rapidly expanded to in-home organizing services and custom space design. With the growth, continued new client inquiries from around the Bay Area, and my 2021 designation as a Certified Professional Organizer®, I am excited to expand our service offerings to cities around the Bay Area.
Job Summary:
We are hiring professional organizers and organizing assistants to support me in the growth of the business and work under my direction following our code of ethics. This role will begin as an Organizing Assistant as you learn how to solve all levels of organizing issues, our signature workflow, and how to engage professionally with clients and ultimately transition into a Professional Organizer role working in a specific region of the Bay Area. I’m searching for those with an interest in long-term employment as our families become long-time, repeat clients. Building trusted relationships is everything in the field of professional organizing.
Below are job specifics that will begin immediately and / or responsibilities that will increase as you work independently.
Essential Functions/Responsibilities:
- Conduct or participate in the initial “In-Home Consultation & Assessment” to determine overall needs, scope of work, clients budget, additional family members or stakeholders, and timeline
- Conduct or participate in developing an action plan and obtaining the clients approval
- Directly work with Samantha to declutter and organize for SO | Home clients to learn the brands signature aesthetic, methodology and how to professionally / ethically work in-home with clients
- Participate in the overall, day-to-day activities of decluttering and organizing, executing the project from start to finish; including on-site work, shopping for / returning organizing products (if required), scheduling of third party contractors (painters, handyman, TCS installation services) and managing the delivery of donations to local charities / haul away of dump / recycling items throughout the project
- Responsible for monitoring quality standards, policies and procedures (as outlined by SO Home), track project budget, schedule with client during the duration of the project, and be prepared to perform corrective actions if requirements are not being met
- Complete the project as assigned by Samantha
- Enter applicable billable working hours into the SO Home Project Time Tracking software (Gusto)
- Communicate with Samantha via email any client project expenses, details of goals met during the day or project, or additional resources needed
- Drive sales performance for SO | Home by building relationships that generate client referrals
- Pursue/receive training in organizing methodology, both inside and outside the company as relevant, at the company’s request
- Keep ALL projects, locations and client information in total confidence
Education: Bachelor’s Degree
Skills/Minimum Qualifications:
- Self-starter, self-motivated, proactive, problem solver, strong organizational skills with an eye for detailed, beautiful, calm outcomes / visuals
- Exceptional attention to detail
- Excellent time management skills
- Punctual, patient, non-judgemental, confidential
- Excellent listening skills and ability to not disclose your personal experiences / opinions, comfortable with quiet work environment
- Deliver a calm experience for the client
- Exceptional interpersonal skills with a high level of customer service aptitude; clear and concise speaking and communications ability, good writing skills
- Be able to work independently while managing multi-dimensional projects, schedule, and requirements
- Ability to plan, organize, direct and control
- Ability to deal with ambiguous situations or information
Physical Demands/Work Environment:
- Meet physical expectations of the job; able to lift and carry up to 35 pounds
- Work in-home with clients
Experience:
- Project Management
- Problem Solving
- Design or organizing experience
Key Attributes Preferred:
- Extremely self-motivated – can you manage your own time and be self-disciplined in order to get things done?
- Proactive, pragmatic, and resourceful problem solver – when in doubt, Google it!
- Ability to manage highly confidential information
- Ability to manage multiple priorities
Reports To:
Samantha Pregenzer, CPO®
Founder, SO | Home
Interested? Apply Now!
Send your resume along with a 3-5 minute video telling us about yourself, any relevant experience in professional organizing and what interests you in joining the SO | Home team.
*All applicants are subject to a background check prior to an job offer
Job Types: Part-time, Contract
Pay: $35.00 - $75.00 per hour
Expected hours: 10 – 30 per week
Schedule:
Experience:
- Project Management or Admin Support Role: 2 years (Preferred)
Work Location: On the road