Medical Receptionist Job Responsibilities:
- Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
- Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.
- Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Scheduling patient appointments according to Doctor availability, explaining intake forms to new patients and processing payments after treatment.
- Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.
- Maintains patient accounts by obtaining, recording, and updating personal and insurance information.
- Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
- Maintains operations by following policies and procedures, reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.
Medical Receptionist Skills / Qualifications:
- Multi-tasking
- Flexibility
- Telephone skills
- Customer service
- Organization
- Attention to detail
- Scheduling
- Word processing
- Professionalism
- Quality focus
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Life insurance
- Paid time off
Schedule:
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person