Job Summary:
The HVAC Sales works directly with the licensed HVAC Service Manager, technicians, and apprentices who install, service, troubleshoot, and perform duct cleaning for residential and commercial customers. An HVAC Sales manager regularly works directly with the customers developing a comfort plan for their individual needs and budget. Reporting to upper management and ownership is expected weekly if not daily when needed. Communication with technicians, suppliers, vendors, and customers is a constant daily task.
Skills/Qualifications
· Strong customer service/sales skills
· In-depth HVAC knowledge
· Ability to read, troubleshoot, and interpret schematics and directions
· Ability to troubleshoot verbally to support staff over the phone or FaceTime
· Knowledge of codes or ability to reference local code
· Leadership skills to provide a positive and motivating environment that fosters growth and productivity
· Excellent verbal and written skills
· Detail-orientated and highly organized with the ability to multitask
· Good computer skills
· The desire to grow and change with the company
· Valid Driver’s License
· High School Diploma
· Valid HVAC License
· Ability and willingness to work a nonstandard schedule
Responsibilities
· Respond to emails and messages left from customers, vendors, suppliers, and other coworkers in a timely fashion within 24 business hours.
· Brief the staff with important information, pictures, or descriptions of each job. Communicates regularly with the HVAC Service Manager, and Service Coordinator to ensure jobs are completed during the scheduled time.
· Educate homeowners with products and services available.
· Provide support to the technician via phone, FaceTime, or in person on the job.
· Work directly with the Service Coordinator and HVAC Service Manager to schedule sold jobs within 24 hours of receiving a retainer and fully understand the scope of work. Heat loads should only be produced once a job is accepted. Permits will be pulled once the retainer is made.
· On the final install day, visit the customer to review the equipment and pick up the final payment or signature.
· Attending informational meetings and training for products sold by the company.
· Maintain a line of communication with vendors, suppliers, and field representatives. Try and meet with the rep every quarter.
· Other tasks which directly affect the department ensure profit and efficiency.
· Maintain high ethical and moral standards when making decisions.
This position offers competitive compensation, commission structure, and opportunities for career growth. If you are a results-driven individual with a passion for sales, we encourage you to apply.
Job Type: Full-time
Pay: $37,500.00 - $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Compensation package:
- Commission pay
- Profit sharing
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Travel requirement:
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Broad Brook, CT 06016 (Required)
Ability to Relocate:
- Broad Brook, CT 06016: Relocate before starting work (Preferred)
Work Location: Hybrid remote in Broad Brook, CT 06016