Jack Phelan Jeep Chrysler Dodge Ram is looking for entry-level or experienced, outgoing and motivated BDC Agents to join our team! Candidates must have superior customer service skills, and be able to stay focused and be productive in a fast paced environment.
Responsibilities:
- Respond to customer requests using our CRM via email, text message, and phone
- Answer incoming sales calls with the objective of setting up an appointment
- Monitor and contact internet leads from our website, manufacturer, and third party sites
- Determine each customer's vehicle needs by answering questions, listening, or reading
- Set and confirm appointments, follow up for each shown or missed/canceled appointment
Job Requirements:
- Superior communication and customer service skills
- Ability to maintain a positive, can-do attitude
- Professional appearance
- Ability to multi-task and manage multiple customer profiles
- Team player
- Goal Oriented
Our commitment to you:
- Weekly Pay
- Monthly Bonus
- A Professional And Respectful Work Environment
- Paid Training To Properly Assist Customers
If you are looking for a long term home and a great opportunity apply with us today!
Employment offers are conditional until successful completion of pre-employment screenings, including background check and drug screening . We are an equal opportunity employer.
Job Type: Full-time
Schedule:
- 8 hour shift
- 10 hour shift
Work Location: In person
Job Type: Part-time
Pay: $17.00 per hour
Expected hours: 15 – 25 per week
Experience level:
Schedule:
- 4 hour shift
- After school
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Bonus opportunities
- Commission pay
- Monthly bonus
- Performance bonus
Experience:
- customer service: 1 year (Preferred)
Language:
Work Location: In person