Job Description
A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.
Essential Function:
1. Management
- Work effectively with store management and store crews
- Supervise the store’s crew through assigning, directing and following up of all
activities
- Effectively communicate information both to and from store management and crews
2. Customer Service
- Assist customers with their questions, problems and complaints
- Promote CVS customer service culture. (Greet, offer help, and thank)
- Handle all customer relations issues in accordance with company policy
and promote a positive shopping experience for all CVS customers
- Maintain customer/patient confidentiality
3. Merchandise/Presentation
- Execute the displays, sign and inventory of weekly, promotional, and seasonal
merchandise
- Execute the display and maintenance of off-shelf merchandise
· Reset departments following POGs
Required Qualifications
- Deductive reasoning ability, analytical skills and computer skills.
- Advanced communication skills and supervision skills
- Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
Preferred Qualifications
- Experience as a retail supervisor
Education
- High school diploma or equivalent required
Business Overview
At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.
We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.
Job Types: Full-time, Part-time
Pay: From $19.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Experience level:
Shift:
- 8 hour shift
- Day shift
- Night shift
Weekly day range:
Ability to Relocate:
- Arvada, CO 80005: Relocate before starting work (Required)
Work Location: In person