Job Overview: We are seeking a highly motivated and experienced Shift Leader to join our team. As a Shift Leader, you will be responsible for overseeing the daily operations of our restaurant and ensuring exceptional customer service. This is a key leadership role that requires strong communication skills, attention to detail, and the ability to effectively manage a team. Duties: - Supervise and coordinate the activities of restaurant staff during assigned shifts - Train and mentor new team members to ensure they understand their roles and responsibilities - Monitor food quality and presentation to ensure consistency and adherence to company standards - Handle customer inquiries, concerns, and complaints in a professional manner - Assist with inventory management, including ordering and receiving supplies - Ensure compliance with food safety regulations and maintain a clean and sanitary work environment - Perform cash handling duties, including opening and closing registers, reconciling cash drawers, and preparing deposits - Collaborate with management to develop strategies for improving overall restaurant performance Experience: - Previous experience in a leadership role within the food industry or hospitality industry is preferred - Strong knowledge of restaurant operations, including food preparation, service standards, and health and safety regulations - Excellent communication skills, both verbal and written - Ability to multitask in a fast-paced environment while maintaining attention to detail - Proficient in cash handling procedures - Familiarity with interviewing, hiring, and training new employees is a plus If you are a dedicated individual with a passion for providing exceptional customer service and have the skills necessary to lead a team effectively, we encourage you to apply for the position of Shift Leader. We offer competitive pay rates, opportunities for career advancement, and a positive work environment.
Job Types: Full-time, Part-time
Pay: $20.00 - $22.00 per hour
Expected hours: 10 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
- Vision insurance
Experience level:
- 1 year
- 2 years
- 3 years
- Under 1 year
Restaurant type:
- Quick service & fast food restaurant
Shift:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Evening shift
Weekly day range:
- Every weekend
- Monday to Friday
- Rotating weekends
- Weekends as needed
- Weekends only
Ability to Relocate:
- Los Gatos, CA 95032: Relocate before starting work (Required)
Work Location: In person