Located in Garden City (Long Island), New York, The Garden City Hotel welcomes guests into spacious and luxurious guest rooms and suites, and delights with an array of new dining experiences, including Red Salt Room by David Burke.
Join our renowned Food and Beverage team overseeing The Garden City Hotels’ innovative restaurants and bars. Our luxury property features 2 restaurants and 2 bars with menus curated by Celebrity Chef David Burke. Chef Burke’s signature whimsical approach and seasonally driven menus make the Red Salt Room hum with style, sophistication and creativity. The Red Salt Room is the most sought-after restaurant reservation on Long Island.
We pride ourselves on our meticulous attention to detail and relentless drive towards success, and we are looking for Hospitality Professionals to help us reinforce the standards that historically make us one of the best in the business.
We are currently looking for an experienced Food and Beverage Manager who will assist in overseeing our King Bar by David Burke, Red Salt Room by David Burke, Patio Bar (seasonal), In Room Dining and The Rose Room Underground Lounge.
This position reports to our Director of Food and Beverage Outlets.
Responsibilities include, but are not limited to:
· Supervising the floor during meal periods to ensure standards and steps of service are met through all guest interactions. Touching tables ensuring guest satisfaction.
· Organize and conduct pre-shift and departmental meetings communicating pertinent information to the staff, such as house count and menu changes.
· Communicate with guests and employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information.
· Remain calm and alert serving as a role model for the staff and other hotel employees.
· Ensure basic standard operating procedures for all outlets are in place and in compliance with Federal, state, local practices. (e.g. ServSafe, Responsible Vendor)
· Interact positively with customers promoting hotel facilities and services.
· Problem solving and making guest satisfaction a focus.
· Answer telephones in a clear voice, coordinate and document reservations.
· Research and development on special events.
· Maintain rapport with all departments and attend relevant meetings.
· Move throughout the facility and kitchen areas to visually monitor and take action to ensure food quality and service standards are met.
· Give guidance toward improvement and make necessary adjustments for consistency.
· Curate nightly revenue and tip reports for weekly payroll.
· Ensure that all standards and hotel cash handling procedures are met.
· You will have the opportunity to optimize operations and effect the execution of an exquisite dining experience for every customer.
Requirements:
· Hotel/Fine Dining Restaurant management experience.
· Dynamic and guest-oriented individual.
· Demonstrated leadership and team building.
· Developed interpersonal and communications skills.
· Work both independently as well as part of a dynamic team.
· Ability to multi-task and strategize against changing priorities.
· Computer skills, i.e. Micros, Open Table.
· Able to maintain a consistently high level of service standards.
· Possess a strong dining room presence.
We offer a full benefits package including:
· Group Health Plans for Medical, Dental and Vision
· Voluntary Life Insurance AND COMPANY PAID LIFE INSURANCE
· Long Term Disability
· Aflac Supplemental Short Term Disability
· Aflac Accident Advantage Plan
· Aflac Cancer Care Plan
· 401k
· Paid Time Off
EOE/M/F/D/V
www.gardencityhotel.com
Job Type: Full-time
Pay: $70,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Restaurant type:
Shift:
- 10 hour shift
- Evening shift
- Morning shift
Weekly day range:
- Every weekend
- Monday to Friday
Work Location: In person