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The Royal Caribbean Group’s Shipboard Talent Acquisition team has an exciting career opportunity for a full time Senior Manager Talent Acquisition Operations reporting to the AVP Shipboard Talent Acquisition
This position will work on-site in Miami Florida
JOB SUMMARY:
The Senior Manager Talent Acquisition Operations is responsible for developing and executing operational strategies ensuring Royal Caribbean Group hires and retains top talent across all regions This role involves managing a multinational team optimizing recruitment processes and aligning talent acquisition policies and procedures with the company's global objectives The ideal candidate will have extensive experience in international talent acquisition strong leadership skills and a strategic approach to global recruitment challenges
The role supports AVP of Talent Acquisition by managing all operational aspects of recruiting to include vendor management and hiring compliance to include identifying and assessing areas of compliance risk; developing and implementing programs addressing compliance and the code of conduct within the hiring process; and collaborating with management to effectively incorporate the ethical hiring practices within system operations
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Assess business needs identify potential vendors and negotiate contract terms with global recruitment agencies Partner with legal to ensure contractual relationships are formalized within company guidelines
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Lead and manage the global Talent Acquisition team providing strategic direction support- and professional development opportunities
Establish and enforce global recruitment goals objectives- and performance metrics aligned with HR and organizational strategies
Responsible for change management that drive clarity process efficiency and continuous improvement to meet business hiring goals under involving external business environment-
Manage a team that support recruiter and vendor training performance review and administrative support in conjunction with IT legal and finance- remaining consistently aligned with business and industry trends and requirements
Ensure appropriate data & insights are surfaced at the right altitude in a timely manner to enable leadership- hiring managers and stakeholders to take timely action
Continually examine existing opportunities and identifies new opportunities to enhance and enrich not only all aspects of the employee movement lifecycle- but continuously driving for overall efficiency and cost-effectiveness of the operation
Make certain internal controls are capable of preventing and detecting significant instances or patterns of illegal unethical or improper conduct by employees agents contractors- or others working with the organization
Promote and establish a positive candidate experience throughout the global recruitment process- from initial contact to onboarding
Communicate effectively with international candidates- providing timely updates and feedback
- Ensure that the system has effective mechanisms to reasonably determine that persons either promoted to or hired in management and certain other sensitive and/or responsible positions (to be designated) do not have a propensity to violate laws and regulations or engage in improper or unethical conduct in their designated areas of responsibility
Oversee coordinate and monitor the day-to-day compliance activities of the organization related to background checks This includes but is not limited to performing background checks on potential employees or crew members verifying information provided by candidates including education employment history and criminal records- Processing and analyzing results of background checks
- Make sure all global recruitment activities comply with international employment laws and regulations
Stay updated on global industry trends and best practices in talent acquisition- implementing improvements as needed
Communicate findings in a clear concise- and legally compliant manner to employers or vendors
- Ensure all screening processes follow company policies and legal compliance
- Provide timely updates and feedback to hiring managers or other relevant parties
- Manage sensitive and confidential information with discretion and integrity
- Investigate discrepancies and handling disputes or appeals
- Maintain accurate and up-to-date records of all background checks and investigations
Develop coordinate and/or oversee internal and external audit procedures in Talent Acquisition for the purpose of monitoring and detecting any misconduct or noncompliance; if any misconduct or noncompliance is detected- recommend a solution and follow up to ensure that the noncompliance is resolved
Ensure compliance with federal state- and local employment laws and regulations and company policies
- Maintain familiarity with laws and regulations regarding background checks and privacy
The position is required to perform any other job-related duties assigned by their supervisor or management- This position will require travel up to 25 % of the time
FINANCIAL RESPONSIBILITIES:
Manage expenses and budget assigned for travel
- audits and training initiatives
QUALIFICATIONS:
KNOWLEDGE AND SKILLS:
- Knowledge of HR Compliance
Knowledge of seafarer documentation and onboarding procedure general shipboard functions on a cruise ship- along with the general concept of working with the shipboard organizational structures as well as large corporate settings
Knowledge of Maritime Laboure Convention and STCW Familiar with seafarer legislation status in various countries especially Philippines India- and Indonesia
Strong data analytic skill The ability to analyze- model and interpret data to meet business objectives and desired outcome
Knowledge on global recruitment risk control factors including security medical immigration and travel restrictions
Working knowledge of computers Internet access and the ability to navigate within a variety of Microsoft software packages such as Excel Word and PowerPoint- Knowledge of automated human resources systems preferred including JD Edwards &/OR PeopleSoft
Strong project management skills and the ability to execute visions-
Highly effective communication skills as a variety of levels both verbal and written-
Strong leadership presence to influence operational stakeholders- as a subject matter expert (SME) and business leader
Possesses the flexibility to manage focus direct and encourage a positive dynamic- diverse GR center operation by navigating through a changing work environment
- Ability to travel internationally and domestically as needed
PHYSICAL DEMANDS:
The physical demands described here are representative of those requirements employees must meet to perform the essential functions of this job with or without reasonable accommodations While performing job functions the employee is regularly required to sit and stand write review and type reports compile data operate a pc communicate listen and assess information The employee may move about the office complex may travel to other office locations and may lift push pull or move 10-15 pounds The employee is occasionally required to walk to the dock ascend and descend the vessel This position may regularly travel domestically or internationally Visual requirement include distant close and color vision and ability to adjust focus
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job The environment includes work inside/outside the office travel to other offices possibly travel domestic and international and work in shipboard functions A high noise level is possible if visiting shipboard or offsite locations
We know there's a lot to consider As you go through the application process our recruiters will be glad to provide guidance and more relevant details to answer any additional questions Thank you again for your interest in Royal Caribbean Group We'll hope to see you onboard soon!
It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race color religion sex age national origin disability sexual orientation sexuality gender identity or expression marital status or any other characteristic protected by law Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment
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