The Stepping Stones Group is now hiring a Billing Specialist to join our team! Although remote, we are accepting candidates who reside in MA, IL and CA where we have offices.
In this role you will be responsible for Accounts Receivable (A/R) and Collections for the company. This position is a member of a team responsible for billing. This individual must be able to work well within a team environment and with minimal supervision. Works closely with customers and higher levels of management.
Essential Job Functions
- Serves as a primary contact for customers, therapists, clinical managers and account executives on billing issues for the company.
- Performs AR invoicing to customers on a daily basis; posts the transactions to the billing system.
- Research payment issues and reach out to customers as needed.
- Reconcile disputes as they pertain to customers’ balances and other concerns.
- Communicate directly with customers via telephone and email to collect outstanding balances.
- Run weekly aging report and contact customers with past due balances.
- Interact closely with all departments to ensure timely delivery of invoices to customers.
- Involvement with other tasks or projects across the entire scope of the billing function, as needed.
- Other duties as assigned.
Minimum Job Requirements
- Associates degree in Accounting or equivalent combination of education and experience.
- 3+ years Accounting experience with a focus in Accounts Receivable and Collections preferred.
- Must have knowledge of generally accepted accounting principles.
- Must Have Waystar Experience.
- Experience with Kronos or Great Plains accounting software preferred.
- Experienced with Microsoft Office products, specifically Excel.
- Superior written and verbal communication skills required.
- Establish and maintain an effective working relationship with colleagues, management and customers
- Strong analytical, organizational and problem-solving skills
- Ability to multitask and maintain a strong work ethic
- Self-motivated, proactive, independent and detail-oriented. Must be able to work under minimum supervision.
Physical Requirements
- Repetitive motions
- Movements frequently and regularly required using the wrists, hands, and/or fingers
- Visual abilities
- Average visual acuity necessary to prepare or inspect documents or products, or operate machinery, including personal computer
- Hearing
- Able to hear average or normal conversation
- Sedentary work; sitting most of the time
- Exerts up to 10 pounds of force occasionally
#INDB
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Application Question(s):
- Are you located in IL, MA, or CA?
Experience:
- Medical billing: 1 year (Required)
Work Location: Remote