At RMI Communications we specialize in driving profitable growth for our telecommunications clients through our unique sales and client relations strategies. We have made a name for ourselves in the Fredericksburg area thanks to our commitment to delivering unmatched results for clients and customers alike. As our footprint expands and we are able to help our clients grow into new markets, we are excited to add new members to our Entry Level Wireless Account Associate team.
Our Entry Level Wireless Account Associates are passionate about creating brand visibility and ensuring an unforgettable customer experience. We are looking for Entry Level Wireless Account Associates who love to interact with others whether that be clients, customers, or teammates. As a Wireless Account Associate you will be the bridge between our clients and consumers. We ensure every customer is well informed of telecommunications and wireless products. Exceptional customer service is at the forefront of everything we do, and so we are seeking personable Entry Level Wireless Account Associates who feel they can add value to our mission. Ideal candidates will have a background in account management, sales, telecommunications, or client services, however no experience is required for this entry level role. We firmly believe in building our team members from the ground up and provide full training for all Entry Level Wireless Account Associates. If you’re ready to join a fun, outgoing team and tackle a new challenge, apply today!
Entry Level Wireless Account Associate Responsibilities:
- Connect with potential customers directly to provide a comprehensive understanding of our clients’ products and services
- Stay up-to-date on deals or promotions being offered by our clients and upsell to customers when appropriate
- Actively listen to customers' wants and needs to deliver a personalized and tailored experience when closing sales
- Present a professional demeanor at all times to maintain a positive brand image for our clients
- Relay customer feedback to the Senior Sales Manager promptly and accurately, providing detailed insights to improve customer satisfaction
- Track campaign data and KPI’s to identify trends and ultimately drive company revenue
- Attend meetings geared towards our entry level team members to sharpen customer service and sales skills
Entry Level Wireless Account Associate Qualifications:
- Prior experience in sales, retail, hospitality, or customer service is preferred but not required
- Minimum of a high school diploma or equivalent
- Displays strong interpersonal skills when interacting with customers, clients, or teammates
- Possesses strong negotiation skills and overturn objections when necessary
- Comfortable with public speaking or presenting information
- Eager to learn new skills and implement them
- Has a basic understanding of the sales cycle
- Ability to work independently or as part of a team
- Ability to commute to our onsite Fredericksburg location daily
Job Type: Full-time
Pay: $48,000.00 - $58,000.00 per year
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Woodbridge, VA (Preferred)
Work Location: In person