**Job Overview:** We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate should have a passion for hospitality and excellent customer service skills. **Duties:** - Greet guests and provide them with exceptional service - Check guests in and out efficiently - Answer phone calls and assist with inquiries - Handle guest requests promptly and professionally - Process reservations and cancellations accurately - Assist with night audit procedures if required **Qualifications:** - Previous experience in a hotel or hospitality setting is preferred - Strong phone etiquette and communication skills - Ability to multitask and work well under pressure - Proficiency with hotel phone systems and reservation software is a plus - Bilingual or multilingual skills are advantageous for guest interactions This position offers the opportunity to work in a dynamic hotel environment, providing valuable guest services and fostering positive guest relations. If you are a customer service-oriented individual with a passion for the hospitality industry, we encourage you to apply for this exciting Front Desk Agent role.
Job Types: Full-time, Part-time
Pay: $15.00 - $16.00 per hour
Benefits:
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
Work setting:
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Commute:
- Cedar Park, TX 78613 (Required)
Ability to Relocate:
- Cedar Park, TX 78613: Relocate before starting work (Required)
Work Location: In person