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Store Manager Duties
Manages the business of a restaurant, responsible for meeting sales and profit goals, ensuring exceptional guest satisfaction, and following company policies.
Resonsibilites/Duties/Activites:
- Responsible for achieving the restaurant’s sales and profit plan.
- Analyzes operating statements to identify problems, and takes corrective action to improve results.
- Aware of local market trends, competition and opportunities. With assistance from District Manager, selects and implements appropriate LSM programs
- Ensures that new products are rolled out according to standards.
- Ensures operations of the restaurant comply with all requirements of the El Pollo Loco Operations Manual.
- Ensures that all menu items are prepared, portioned, and present properly in a clean, safe and sanitary manner according to all established procedures, performance standards, and specifications.
- Keeps informed by reading all memos and checking emails.
- Communicates product deficiencies to District Manager.
- Ensures exceptional guest satisfaction through effective and efficient service and a clean and pleasant environment as specified in the Operations Manual.
- Maintains proper inventory levels for both food and non-food items.
- Ensures the safety of all El Pollo Loco restaurant employees and guests. Accountable for the timely handling of all accidents to minimize liability and cost to the company. Represents the company at Worker’s Compensation hearings. Ensures monthly safety committee meetings are conducted.
- Directly supervises assistant managers and holds them accountable for meeting expectations. Sets goals for their development, and gives regular performance feedback.
- Prepares management work schedules according to company expectations.
- Ensures the hourly employee schedule meets labor staffing guidelines.
- Ensures daily, weekly and other administrative records are completed according to company expectations.
- Organizes and conducts employee and management meetings. Creates and maintains positive work environment, ensuring open communication.
- Ensures employees and managers receive appropriate training and development.
- Takes corrective disciplinary action with hourly and management employees.
- Recognizes and rewards employee’s good performance.
- Responsible for recruitment, interviewing and selection of hourly employees. Projects staffing needs and ensures the restaurant is staffed to company expectations.
What’s in it for you
- Medical, dental, vision, life, and disability insurance
- 401(k) savings, up to 4% match
- Monthly bonus
- Paid time off
- Reimbursement accounts
- Free meals and uniforms
- Discounts on travel, entertainment, electronics, and more
- Access to licensed counselors and legal guidance through the assistance program
What will you do
- Train and develop crew members.
- Complete administrative tasks like inventory control, scheduling, logging maintenance, and reviewing financial reports.
- Ensure exceptional guest service is provided all day, every day.
- Ensure compliance with all security, food safety, quality, and cleanliness standards.
- Maintain cost controls and contribute to the sales/profit goals.
- Build your skills and leverage the available tools to prepare yourself for a future General Manager role!
What you bring to the table as part of our familia:
- Minimum of two years experience leading people in a restaurant environment
- High school diploma or GED preferred but it’s not a deal breaker
- Knowledge of food safety procedures and standards
- Must be at least 18 years old
- Flexible work availability
Who is WKS Restaurant Group?
We are a family owned restaurant group and our support center is located in Cypress, CA. We know that running a restaurant, developing a team, and getting involved in your communities isn’t easy. We have support departments dedicated to help you with HR, operations, training, facilities, accounting, payroll, risk management, and marketing. In addition to El Pollo Loco, we operate Denny’s, Wendy’s, Krispy Kreme Doughnuts, and Blaze Pizza. We have 380 restaurants across 19 states. If you are looking for career growth and advancement opportunities, look no further. We believe in creating careers in the restaurant business, not just jobs. To learn more about us visit www.wksusa.com
Cashier, Cook, Manager, Shift Leader, Assistant Manager, Management, Restaurant Manager
WKS Restaurant Group is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Pay: From $25.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Vision insurance
Experience level:
Restaurant type:
- Fast casual restaurant
- Quick service & fast food restaurant
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Work Location: In person