Company Description
Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.
Summary
The Senior Account Manager will support both existing as well as prospective accounts focused on large wholesale carrier infrastructure. The successful candidate will develop customer relationships and drive sales of end user connectivity, metro and national backbone, and edge solutions. The position is responsible to achieve sales and revenue growth targets through consistent account management and prospecting activities. The ideal candidate has a strong understanding of telecom infrastructure solutions focused on carrier access, metro & national network topology and backbone networks with the ability to work on large, complex deals applying a consultative and trusted advisor approach.
Responsibilities:
-
Generate sales revenue by actively promoting Zayo products and services to targeted account patches.
-
Present proposals and manage customers through a strategic sales process.
-
Maintain current business relationships with customers, securing existing revenue on long-term commitments and or selling net new accounts
-
Apply knowledge of customers, industry, and services to achieve revenue objectives
-
Work within the Sales team to develop account strategy, solution design, and relationship management on targeted accounts
-
Manage high volume of work while maintaining a high degree of responsiveness
-
Track, analyze and report on sales performance and activities in Salesforce and other reporting tools
-
Provide accurate and timely forecasts of sales opportunities.
-
Develop and maintain records of customer activity for reporting of sales and forecasts.
-
Provide accurate and timely information to management.
-
Coordinate closely with other departments to ensure customer satisfaction is maintained and revenue objectives met.
-
Collaboratively work as a part of a team while concurrently performing as an individual with minimal supervision.
-
The successful candidate will develop customer relationships and drive sales of connectivity and infrastructure services to prospects and customers in the Carrier Wholesale environment.
Qualifications:
-
Bachelor’s degree or equivalent from four-year College; or equivalent combination of education
-
5+ years of large complex customer sales experience managing strategic sales initiatives in the carrier (CLEC/ILEC) vertical
-
Proven ability to build relationships
-
Strong financial acumen
-
Quick learner who collaborates well with others
-
Excellent communication skills, both verbal and written.
-
Exceptional customer service and relationship building/maintaining skills.
-
Excellent time management and organizational skills.
-
A sense of urgency and desire to rapidly accelerate results and career with Zayo Group Sales
-
Strong understanding of account management & the strategic selling process
-
Effective problem solving and interpersonal skills Knowledge of Microsoft Word, Excel and PowerPoint; Salesforce a plus.
-
General understanding of Zayo Networks value proposition, products, and services such as Fiber Infrastructure, Transport, IP, SD-WAN and Security services.
-
Ability to travel as required by customers
Base Pay Range: $90,000 - $110,000, commensurate with experience.
#LI-Remote
Benefits, Rewards & Wellness
Excellent Health, Dental & Vision Insurance
Retirement 401(k) Savings Plan
Fitness membership discounts
Generous paid time off policy including paid parental leave
Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.